week eight - motivating HR

Question 1

what is employee motivation

Answer 1

process through which an employee finds a reason to voluntarily make an effort to achieve work goals

Question 2

what is employee commitment

Answer 2

consistent attitude from an employee of showing strong and sustained motivation and involvement towards achieving work goals
- professional vs organisational commitment

Question 3

what are the types of organisational commitment

Answer 3

• affective commitment: emotional attachment to the organisation
• continuance (safety) commitment: cost/benefit analysis of belonging to the organisation
• normative commitment: sense of obedience and loyalty to the organisation

Question 4

what are commitment based HR strategies

Answer 4

they try to maximise organisational commitment (especially affective), whereas control-based HR strategies do not focus that much on building employee commitment

Question 5

what is employee engagement

Answer 5

when an employee shows high levels of proactive motivation and organisational commitment

Question 6

how can you optimise employee engagement

Answer 6

combine different types of rewards, direct/indirect, financial/non-financial, extrinsic/intrinsic