When You Feel Dumb

Question 1

What are common input problems clients may have ?

Answer 1

Auditory problems : might not hear subtle language difference or distracted by noise

Visual problems : no difference in letters or words
Repeat instructions verbally focus on feeling things

Language problems : use pictures video, demonstrations

Question 2

What are processing and memory problems clients might have ?

Answer 2

Problem doing to much at once - don’t talk while they write notes

Problem retaining new info lots of review

Problem remembering sequence of things - might not get step by step verbally- write it down in handout white board or illustrate

Problems staying focused -Clients might distracted easily

Problem prioritizing information - “most important thought of the day” handout or post it note refer back to- pacing might be out of sync - if they are a leap first look later learner-

Question 3

List and provide a solution for general learning problems clients might have ?

Answer 3

Presentation practice instructions was disorganized

Make sure client understands :
1 what they need to do
2 why they need to do it
3 how this fits into their goals and the big picture

The client doesn’t not understand practice you’ve explained it

This task triggers client or feeling stupid or incompetent - makes them resist or shut down- make them feel confident and capable

The client taught using inappropriate learning method - written instruction without demonstration , description without hand outs because they don’t retain verbal

Pacing and timing off - don’t move too fast - put most important information down first and reinforce it over and over

One offed instructions - people need lots of review repetition learning new material

Question 4

What are input problems ?

Answer 4

Having trouble managing what’s coming in: prioritize plan and process info before it reaches client