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EVEL ORTEGA
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Decks in this class (7)
CMDB
What are the main cmdb tables,
What are cis,
How can you create cis
13
cards
Problem Management
What is the problem management li...,
What are the possible states for ...,
What are the main problem management
25
cards
Knowledge Management
What are the knowledge management...,
How can you delete an article,
What are knowledge managers respo...
14
cards
Incident Management
What is the lifecycle of an incid...,
What are the incident management ...,
What are the permissions for some...
19
cards
Change & Release
What are the main tables in the c...,
What are the permissions for some...,
What are the permissions for some...
33
cards
Catalog & Request
What are the phases of a request,
What are the kinds of approvals o...,
What are the main tables of servi...
24
cards
Service Portfolio
What is the lifecycle of the serv...,
What ate the states of the pipeli...,
What ate the states of the catalo...
13
cards
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Cis ITSM
- Class purpose General learning
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