Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

ITIL Foundation Exam Study Guide

This class was created by Brainscape user Matthew Gromer. Visit their profile to learn more about the creator.

By: Matthew Gromer
Start Studying

Decks in this class (10)

Introduction to Service Management
What is a service 1,
What is an outcome 2,
What is an it service how is it d...
135  cards
ITIL Revision Questions
Is the following statement about ...,
True or false is the following st...,
Which process focuses on normal s...
16  cards
ITIL Revision 2
What is a process choose either 1...,
How does service strategy provide...,
If a change is needed urgently be...
14  cards
ITIL Revision 3
Whichever the following could be ...,
Agreed levels of service must pro...,
Which of the following are object...
4  cards
ITIL Revision 3.2
Adopting and implementing which l...,
Governance does not include which...,
Which itil process manages an ope...
13  cards
Service Strategy
What are the reasons that itil ha...,
What are the five stages of the s...,
What is the purpose of the servic...
50  cards
Service Design
What is the purpose of the servic...,
What is the scope of the service ...,
What are the five main benefits o...
32  cards
Service Transition
What is service transition 1,
What is the purpose of service tr...,
What is a release policy 3
41  cards
Service Operation
What exactly is service operation 1,
What are the key processes of ser...,
What are the functions of service...
29  cards
Continual Service Improvement
What is continual service improve...,
What is the deming cycle 2,
What is a vision 3
11  cards

More about
ITIL Foundation Exam Study Guide

  • Class purpose General learning

Learn faster with Brainscape on your web, iPhone, or Android device. Study Matthew Gromer's ITIL Foundation Exam Study Guide flashcards now!

How studying works.

Brainscape's adaptive web mobile flashcards system will drill you on your weaknesses, using a pattern guaranteed to help you learn more in less time.

Learn more about spaced repetition

Add your own flashcards.

Either request "Edit" access from the author, or make a copy of the class to edit as your own. And you can always create a totally new class of your own too!

What's Brainscape anyway?

Brainscape is a digital flashcards platform where you can find, create, share, and study any subject on the planet.

We use an adaptive study algorithm that is proven to help you learn faster and remember longer....

Looking for something else?

ITIL 4 Foundation Exam Preparation
  • 6 decks
  • 217 flashcards
  • 58 learners
Decks: Itil Sample1, Syllabus Definition, Itil Sample2, And more!
ITIL ⭐ Foundation
  • 19 decks
  • 769 flashcards
  • 65 learners
Decks: Itil 4 Foundation Glossary, Itil 4 Foundation Tricky Exam Questions, Itil 4 Foundation Mock Exam 1, And more!
ITIL Exam
  • 10 decks
  • 133 flashcards
  • 2 learners
Decks: Section 1, Section 2, Section 3, And more!
Find Flashcards
Make Flashcards
Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions