Salesforce Service Cloud Consultant Exam

This class was created by Brainscape user Martin Brennan. Visit their profile to learn more about the creator.

Flashcard maker: Martin Brennan

Decks in this class (9)

Industry Knowledge (15%)
No deck description has yet been added by the author.
2  cards
Implementation Strategies (5%)
No deck description has yet been added by the author.
0  cards
Service Cloud Solution Design (15%)
No deck description has yet been added by the author.
4  cards
Knowledge Management (11%)
No deck description has yet been added by the author.
27  cards
Interaction Channels (15%)
No deck description has yet been added by the author.
19  cards
Case Management (25%)
No deck description has yet been added by the author.
18  cards
Contact Center Analytics (7%)
No deck description has yet been added by the author.
1  cards
Integration and Data Management (7%)
No deck description has yet been added by the author.
6  cards
Acronyms
No deck description has yet been added by the author.
11  cards

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Salesforce Service Cloud Consultant Exam

  • Class purpose General learning

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