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Implementation Strategies (5%) Flashcards Preview
Salesforce Service Cloud Consultant Exam
> Implementation Strategies (5%) > Flashcards
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Implementation Strategies (5%)
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Decks in
Salesforce Service Cloud Consultant Exam
Class (9):
Industry Knowledge (15%)
Implementation Strategies (5%)
Service Cloud Solution Design (15%)
Knowledge Management (11%)
Interaction Channels (15%)
Case Management (25%)
Contact Center Analytics (7%)
Integration And Data Management (7%)
Acronyms
