1. management process and functions

Question 1

_____ is the profession in which a knowledge of the mathematical and natural science gained by study, experience, and practice is applied with judgement to develop ways to utilize, economically, the materials and forces of nature for the benefit of mankind.

Answer 1

engineering

Question 2

____ is a person appying his mathematical and science
knowledge properly for mankind.

Answer 2

engineer

Question 3

____ is a discipline not an art.

Answer 3

engineering

Question 4

______ is a set of activities (including planning and decision-making, organizing, leading and control)directed at an organization’s resources (human, financial, physical and informational) with the aim of achieving organizational goals in an efficient and effective manner.

Answer 4

management

Question 5

_____ is getting things done.

Answer 5

management

Question 6

_____ is directing the actions of a group to achieve a goal in most efficient manner.

Answer 6

management

Question 7

_____ is the process of achieving organizational goals by working with and through people and organizational resources.

Answer 7

management

Question 8

_____ is the direct supervision of engineers and/or the engineering function.

Answer 8

engineering management

Question 9

_______ is the application of quantitative methods and engineering techniques to the practice of management.

Answer 9

engineering management

Question 10

_____ is an engineer possesing both abilities to apply engineering principles and skills in organizing and directing people and projects

Answer 10

engineering manager

Question 11

_____ is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish organizational goals/objectives.

Answer 11

engineering management

Question 12

_____ applies to any kind of organization.

Answer 12

management

Question 13

_____ applies to all managers at all organizational levels.

Answer 13

engineering management

Question 14

_____ is concerned with productivity, which implies
effectiveness and efficiency.

Answer 14

management

Question 15

10 functions of engineering

Answer 15

1. research
2. design and development
3. testing
4. manufacturing
5. construction
6. sales
7. consulting
8. government
9. teaching
10. management

Question 16

_____ where the engineeris engaged in the process of learning about nature codifying hte knowledge into usable theories.

Answer 16

research

Question 17

_____ where the engineer undertakes the activity of turning a product concept into a finished physical items.

Answer 17

design and development

Question 18

_____ where the engineer works in a unit where new products or part are tested for workability.

Answer 18

testing

Question 19

_____ where the engineer is directly in charge of production personnel or assumes responsibility for the product.

Answer 19

manufacturing

Question 20

_____ is where the construction engineer is directly in charge of the construction personnel or may have responsibility for the quality of the construction process.

Answer 20

construction

Question 21

_____ where the engineer assists the company’s customers to meet their needs, especially those that require technical expertise.

Answer 21

sales

Question 22

_____ where the engineer works as a consultant of any individual or organization requiring his services.

Answer 22

consulting

Question 23

_____ where the engineer may find employment in the government performing any of the various tasks in regulating, monitoring, and controlling the activities of various institutions, public or private.

Answer 23

government

Question 24

_____ where the engineer gets employment in a school and os assigned as a teacher of engineering courses. Some of them become deans, vice presidents, and presidents.

Answer 24

teaching

Question 25

_____ where the engineer is assigned to manage groups of people performing specific tasks.

Answer 25

management

Question 26

2 types of management

Answer 26

1. functional/discipline management 2. project management

Question 27

_____ involves the coordination of repeated work of a similar nature by the same people.

Answer 27

functional/discipline management

Question 28

Examples are management of a department of design engineering, surveying, estimating, or purchasing.

Answer 28

functional/discipline management

Question 29

______ involves the coordination of one time work by a team of people who often have never previously worked together.

Answer 29

project management

Question 30

Examples are management of the design and/or construction of a substation, shopping center, refinery unit, or water treatment plant.

Answer 30

project management

Question 31

6 basic functions of management

Answer 31

1. planning 2. organizing 3. staffing 4. directing 5. coordinating 6. controlling

Question 32

_____ is a systematic way of getting things done.

Answer 32

process

Question 33

4 types of management as a process

Answer 33

1. social process 2. continuous process 3. universal process 4. composite and integrated process

Question 34

The success of the organizational efforts depends on the cooperation of the people involved in it.

Answer 34

social process

Question 35

Constantly identifying the problem and solving them by taking adequate steps.

Answer 35

continuous process

Question 36

Each manager has to perform the same functions according to his rank and position in the organization.

Answer 36

universal process

Question 37

Undertakes the job of bringing together to achieve organizational purpose.

Answer 37

composite and integrated process

Question 38

_____ is the process of looking forward. It is basically deciding in the present about the future objectives.

Answer 38

planning

Question 39

_____ helps in determining the course of action to be followed in achieving the organizational goals.

Answer 39

planning

Question 40

_____ is associated with effective utilization of the resources like men, machines, materials and money for achieving the objectives of the organization.

Answer 40

organizing

Question 41

_____ is constant and fundamental step in the management process. After determining the strategies, objectives, programs, policies and procedures, managers select a group of people by evaluating their knowledge and skills to work on that project.

Answer 41

staffing

Question 42

_____ is a process in which managers guide, instruct and oversee the performance of the employees to achieve predetermined goals.

Answer 42

directing

Question 43

_____ is the heart of the management process.

Answer 43

directing

Question 44

_____ is providing guidance to the workers to perform to the best of their abilities and capacities.

Answer 44

directing

Question 45

_____ ensures the unity of action among workgroups, individuals, and departments.

Answer 45

coordinating

Question 46

To achieve the organizational goal, all department must operate in an integrated manner.

Answer 46

coordinating

Question 47

5 sub-functions of coordination

Answer 47

1. clear explanation of authority-responsibility relations 2. unity of command 3. unity of direction 4. effective communication 5. effective leadership

Question 48

_____ is a primary objective-oriented function of management.

Answer 48

controlling

Question 49

____ is basically the comparison between actual performance and the standards of the company to ensure that the taken action was correct.

Answer 49

controlling

Question 50

Every manager should keep an eye on the activities of his subordinates.

Answer 50

controlling

Question 51

____ is an art and science of planning, organizing, staffing, directing and controlling work activities to attain and achieve common goals and objectives.

Answer 51

engineering management

Question 52

_____ principally deals with the efficient and effective use of the five resources namely manpower, money, machines, material and time as well as the proper, efficient and effective utilization of these with minimal cost.

Answer 52

engineering management

Question 53

Much of the work of a _____ is organizing and working with people to identify problems and determine solutions to problem.

Answer 53

project manager

Question 54

It is ____ who have the ability to create ideas, identify and solve problems, communicate, and get the work done.

Answer 54

people

Question 55

____ are the most important resource of the project manager.

Answer 55

people

Question 56

3 levels of management

Answer 56

1 top managers 2. middle managers 3. first-line managers

Question 57

_____ directly set objectives, scan environment, plan and make decisions.

Answer 57

top managers

Question 58

____ allocate resources, oversee first-line managers, report to top managers, and develop and implement activities.

Answer 58

middle managers

Question 59

____ coordinate activities, supervise employees, report to middle managers, and involved in day-to-day operations.

Answer 59

first-line managers

Question 60

Short-range operating plans controlling what will be done tomorrow or next week, assign tasks to their workers, supervise the work that is done, and evaluate the performance of individual workers.

Answer 60

first-line managers

Question 61

Make plans of intermediate range to achieve the long-range goals set by top management, establish departmental policies, and evaluate the performance of subordinate work units and their managers.

Answer 61

middle managers

Question 62

Provide and integrating and coordinating function so that the short-range decisions and activities of first-line supervisory groups can be orchestrated toward achievement of the long-range goals of the enterprise.

Answer 62

middle managers

Question 63

Evaluate the performance of major departments, and they evaluate leading management personnel to gauge their readiness for promotion to key executive positions.

Answer 63

top managers

Question 64

3 management levels

Answer 64

1. strategic managers 2. tactical managers 3. operational maangers

Question 65

_____ who are ultimately responsible for the entire organization. Typical titles include “CEO, President, Executive Vice President, Executive Director, Senior Vice President or Vice President”.

Answer 65

strategic managers

Question 66

____ located beneath the top levels of the hierarchy who are directly responsible for the work of managers at lower levels. Titles include “Manager, Director of, Chief, Department Head, Division Head”.

Answer 66

tactical managers

Question 67

_____ at the lowest level of the hierarchy who are directly responsible for the work of operating (non-managerial) employees. Often have titles that inlcude the word “Supervisor”

Answer 67

operational managers

Question 68

3 managerial skills

Answer 68

1. technical skill 2. human or interpersonal skill 3. conceptual skill

Question 69

____ is the understanding of and proficiency in the performance of specific tasks.

Answer 69

technical skill

Question 70

_____ the ability to work with and through other people and to work effectively as a group member.

Answer 70

human or interpersonal skill

Question 71

____ is the cognitive ability to see the organization as a whole and the relationships among its parts. The ability see the “big picture” to recognize significant elements in a situation.

Answer 71

conceptual skill

Question 72

Specific subject related skills such as engineering, accounting, etc...

Answer 72

technical skills

Question 73

Skills related t o dealing with others and leading, motivating, or controlling them.

Answer 73

human or interpersonal skills

Question 74

Ability t o discern t h e critical factors t h a t will determine a s organization's success or failure. Ability to see the forest in spite of the trees.

Answer 74

conceptual skills

Question 75

3 must haves of an excellent manager

Answer 75

1. good communicator 2. committed, focused & flexible 3. people-oriented

Question 76

_____ are a must for a manager. The management of a project requires coordination of people and information.

Answer 76

good communication skills

Question 77

The manager must have perspective with the ability to forecast methods of achieving results. The drive to achieve results must always be present.

Answer 77

committed, focused & flexible

Question 78

It is the duty of a project manager to organize a project team of people and coordinate their efforts in a common direction to bring a project to successful completion.

Answer 78

people-oriented

Question 79

____ an American Mechanical Engineer who sought to improve industrial efficiency. He is regarded as the Father of Scientific Management.

Answer 79

Frederick Winslow Taylor

Question 80

____ is a French Mining Engineer, Director of Mines, and Management Theorist, who published “The Theory of Scientific Management” in the USA in 1911.

Answer 80

Henry Fayol

Question 81

He was one of the most influential contributors to modern concepts of management.

Answer 81

Henry Fayol

Question 82

Fayol's 14 principles of management

Answer 82

1. division of work 2. authority and responsibility 3. discipline 4. unity pf command 5. unity of direction 6. subordination of individual interest to the general interest 7. renumeration of personnel 8. centralization 9. scalar chain 10. order 11. equity 12. stability of tenure 13. initiative 14. Esprit de Corps (Union in Strength)

Question 83

____ divide work into specialized tasks and assign responsibilities to specific individuals.

Answer 83

division of work

Question 84

____ The right to give orders or commands and the obligation to ensure tasks are completed.

Answer 84

authority and responsibility

Question 85

____ Obedience and respect for rules are essential for any organization to function smoothly.

Answer 85

discipline

Question 86

____ Each employee should be assigned only to one supervisor. (One man one superior)This is to avoid confusion.

Answer 86

unity of command

Question 87

____ Employees’ efforts focused on achieving organizational objectives.

Answer 87

unity of direction

Question 88

____ The interest of one should not prevail over the general or common good.

Answer 88

subordination of individual interest to the general interest

Question 89

_____ Fair and equitable compensation motivates employees an improves job satisfaction.

Answer 89

renumeration of personnel

Question 90

____ The degree to which decision-making power is concentrated at the top of the organization.

Answer 90

centralization

Question 91

____ A clear chain of command should exist from top management to the lowest level.

Answer 91

scalar chain

Question 92

_____ Proper placement of peopleand materials within the organization is crucial for efficiency.

Answer 92

order

Question 93

____ Fair and impartial treatment of all employees is essential to maintain a positive work environment.

Answer 93

equity

Question 94

____ Employees need to be given time to settle in to their jobs; regularization. High employee turnover can negatively impact organizational performance.

Answer 94

stability of personnel tenure

Question 95

_____ Harmony is a great strength to an organization. Fostering team spirit and a sense of unity among employees improves morale and productivity.

Answer 95

Esprit de Corps (union in strength)

Question 96

____ is an American Mechanical Engineer and Management Consultant who is most famous for developing the Gantt Chart in the 1910s.

Answer 96

Henry Laurence Gantt

Question 97

____ is an early advocate of scientific management and a pioneer of motion study, but is perhaps best known as the father and central figure if Cheaper by the Dozen.

Answer 97

Frank Bunker Gilbreth, Sr.

Question 98

____ bridges the gap between technical expertise and effective leadership.

Answer 98

engineering management