10 & 11 Lecture Flashcards
Definition of Proposal
Legally binding, formal and comprehensive offer to a client to solve a business problem by defining an appropriately tailored project to do so
What is the general structure of proposals
- understanding the client’s problem
- describing the solution
- Work plan
- Prerequisites for the client
- Pricing
- Legal issues
Five key elements of a proposal
- Relationship
- Issue
- Team
- Message
5 Interaction
Critical Elements of Interaction
- Demonstrate Commitment
- Consistently collect Feedback
- Consider Abandoning Bids
Critical Elements of Issue
- Define Problem Accurately
- Demonstrate competence and insight
- Ensure proposed solution is actionable
Critical Elements of Team
- Appoint and Empower a proposal leader
- Assemble Team Early
- Dedicate Time
Critical Elements of Message
- Be Concise
- Add Value Immediately
- Emphasize Integrated Strategy
Critical Elements of Relationship
- Build Trust
- Maintain Personal Relationships
- Understand State of Mind
What is Production on demand
only produce what will actually be consumed
What is Pull
Only when the worker has nothing more to do, she will “pull” the next task from the pipeline
What is the challenge with pull
Keep the pipeline going (everybody is busy)
What is Just in time
The production process should be designed to be as efficient and effective as possible in order ro save costs
What is Muda
Every activity or process that does not add value to the production
What is Mura
Refers to the waste resulting from inhomogeneity and inconsistency
What is Muri
Waste resulting from misusing resources
What are the 4 basic principles of Kanban
- Start with an existing process
- Agree to pursue incremental, evolutionary change
- Respect the current process, roles, responsibilities, and titles
- Leadership at all levels
What are the 6 Core Practices of the Kanban Method
- Visualize the current workflow
- Limit WIP
- Measure and optimize flow
- Make process policies explicit
- Implement feedback mechanisms
6 Improve Collaboratively, Evolve Experimentally
What is Little’s Law
Throughput = WIP / Cycle Time
What is Lead time
clock starts when the request os made and ends at delivery
What is Cycle time
clock starts when work begins and ends at delivery
Definition of Done (DOD)
defines criteria if a work item is ready for the next process step
What are the Kanban Meetings
- Standup Meeting
- Retrospective
- Replenishment Meeting
- Operations Reviews
