10.2 Flashcards by Юлия Синицына

Q

Постоянное улучшение

A

continual improvement

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Q

Соответствие техническим условиям

A

conformity/conformance to specification

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Q

Исключение изменений

A

elimination of variation

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Q

Полное отсутствие дефектов

A

zero defects

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Q

Недостаток, дефект

A

fault = defect

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Q

Вовлечение работников

A

employee involvement

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Q

Менеджер по работе с клиентами

A

customer relations manager

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Q

Удовлетворять запросы

A

satisfy customer needs

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Q

Одобрение заказчика

A

customer approval

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Q

Восхищение потребителя

A

customer delight

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Q

Надежность

A

reliability

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Q

Технический срок службы

A

technical durability

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Q

Воспринимаемое качество

A

perceived quality

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Q

Соотношение цена качество

A

value for money

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Q

Сравнивать , сопоставлять

A

to benchmark

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Q

Сопоставительный анализ

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A

benchmarking

Q

Сравнительный анализ конкурентов

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A

competitive benchmarking

Q

Профессиональный анализ

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A

functional benchmarking

Q

Возможности технологического процесса

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A

process capability

Q

Зависеть от

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A

to hinge on

Q

Критерий

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A

hallmark

Q

Ученик

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A

a disciple [di’sapl

Q

Инструмент реализации

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A

enabler

Q

Контроль за качеством продукции

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A

quality control

Мнимый покупатель

mystery shoppers

Выборочные проверки

spot checks

Передовой опыт

best practice

Система проверки качества

quality system

Годность замысла

fitness of the design

Небольшие постепенные усовершенствования

incremental improvements

Поточное производство

flow production

Оценка результатов

evaluating outcomes

Мероприятие по сапоставительному анализу

a benchmarking exercise

Внутренний сапостовительный анализ

an internal benchmarking

Обратное конструирование

reverse engineering

Число дефектов на миллион

defects per million

Уровень качества шести сигм

Six Sigma quality

Просто как дважды два

As simple as that