Chapter 15- Scalp care, shampooing, and conditioning

Question 1

what is the primary purpose of a shampoo service?

a. To recommend additional services
b. To cleanse the hair and scalp
c. to diagnose scalp diseases
d. to analyze the scalp

Answer 1

To cleanse the hair and scalp

Question 2

Which of the following is classified as a universal solvent

a. salt
b. soap
c. lye
d. water

Answer 2

water

Question 3

Before water enters public water pipelines, small amounts of chlorine are added to water to ___________.

a. kill bacteria
b. add minerals
c. soften the water
d. harden the water

Answer 3

kill bacteria

Question 4

The ingredients on shampoo labels are listed in what order

a. in descending order from largest to smallest
b. from smallest to largest percentage
c. by similarity of ingredients
d. alphabetical order

Answer 4

in descending order from largest to smallest

Question 5

a pH balanced shampoo has a pH in the range of _________.

a. 3.0-3.0
b. 4.5-5.5
c. 6.0-7.0
d. 7.5-8.5

Answer 5

4.5-5.5

Question 6

Which of the following are substances that absorb moisture or promote the retention of moisture

a. proteins
b. silicones
c. humectants
d. preservatives

Answer 6

humectants

Question 7

a ________ is designed to penetrate the cortex and reinforce the hair shaft from within to temporarily reconstruct the hair

a. cleansing conditioner
b. scalp conditioner
c. leave-in conditioner
d. protein conditioner

Answer 7

protein conditioner

Question 8

Which of the following is used after a scalp treatment and before styling to remove oil accumulation from the scalp

a. medicated scalp lotion
b. scalp astringent lotion
c. scalp conditioner
d. leave-in-conditioner

Answer 8

scalp astringent lotion

Question 9

Brushing of the hair should be avoid prior to

a. chemical services
b. shampoo services
c. styling services
d. conditioning services

Answer 9

chemical services

Question 10

the most highly recommended hairbrushes are those made from __________.

a. nylon bristles
b. plastic bristles
c. natural bristles
d. metal bristles

Answer 10

natural bristles

Question 11

as a safety feature for the client, during the shamppoo you should monitor the water temperature by ____________.

a. waiting for the client to direct you to make it warmer or cooler
b. keeping fingers under the spray
c. using the nozzle to spray your palms periodically
d. periodically dipping your elbow into the water

Answer 11

keeping fingers under the spray

Question 12

a dry hair and scalp treatment, used when there is a deficiency of natural oil on the hair or scalp, should contain _________.

a. mineral oil base products
b. sulfonated oil based products
c. strong soap preparations
d. moisturizing and emollient ingredients

Answer 12

moisturizing and emollient ingredients

Question 13

a method of manipulating the scalp by rubbing, tapping, kneading, or _______ it with the hands is known as massage

a. stretching
b. stroking
c. softening
d. scratching

Answer 13

stroking

Question 14

excessive oiliness is caused by

a. clogged pores
b. a fungus called malassezia
c. overactive sebaceous glands
d. inactive sebaceous glands

Answer 14

overactive sebaceous glands

Question 15

when working a shampoo into a lather, you should use __________.

a. the cushions of fingertips
b. your nails
c. your palms
d. the sides of your fingers

Answer 15

the cushions of fingertips

Question 16

the main difference between a relaxation massage and a treatment massage is ___________.

a. the duration of the massage
b. the type of drape used
c. your finger movements
d. the products you use

Answer 16

the products you use

Question 17

a shampoo should be selected according to ____________.

a. the condition of the client’s hair and scalp
b. the amount of money the client is willing to pay
c. the type of shampoo you have the most of in stock
d. the type of service planned after the shampoo

Answer 17

the condition of the client’s hair and scalp

Question 18

color-enhancing shampoos are used to __________.

a. dull the color of the hair
b. add a great deal of color to the hair
c. add brassiness to the hair
d. eliminate unwanted color tones

Answer 18

eliminate unwanted color tones

Question 19

Treatment or repair conditioners are deep, penetrating conditioners that restore _______ and moisture to the hair

a. keratin
b. protein
c. nourishment
d. silicone

Answer 19

protein

Question 20

a spray on thermal protector is applied to the hair prior to any thermal service to protect the hair from the harmful effects of ___________.

a. cutting
b. shampooing
c. conditioning
d. blowdrying

Answer 20

blowdrying

Question 21

For a client with ___________ hair, it is recommended that you use a gentle cleansing shampoo and a light leave-in conditioner

a. dry and damaged, fine
b. fine straight
c. curly, medium
d. curly coarse

Answer 21

dry and damaged, fine

Question 22

Appropriate products for coarse, dry and damaged hair include _________.

a. volumizing shampoo
b. finishing rinse
c. spray-on thermal protector treatments
d. deep-conditioning treatments and hair masks

Answer 22

deep-conditioning treatments and hair masks

Question 23

Part one of the three part procedure for hair care services includes ________.

a. helping your client through the scheduling and payment process
b. performing the actual service the client has requested
c. cleaning and disinfecting your tools, implements, and materials
d. advising the client and promoting products

Answer 23

cleaning and disinfecting your tools, implements, and materials