Teams: Processes and Communication

Question 1

Disagreements among members about the team’s task.

Answer 1

Task conflict

Question 2

A type of coordination loss resulting from team members having to wait on each other before completing their own part of the team task.

Answer 2

Production blocking

Question 3

The degree to which team members make good recommendations to the team leader.

Answer 3

Staff validity

Question 4

Teamwork processes, such as motivating and confidence building, that focus on the management of relationships among team members.

Answer 4

Interpersonal processes

Question 5

The activities of team members that relate directly to the accomplishment of team tasks.

Answer 5

Taskwork processes

Question 6

Training that gives members actual experience carrying out the responsibilities of their teammates.

Answer 6

Positional rotation

Question 7

A team process used to generate creative ideas.

Answer 7

Brainstorming

Question 8

Team process training in which a team has the opportunity to work on an actual problem within the organization.

Answer 8

Action learning

Question 9

Training team members in the duties and responsibilities of their teammates.

Answer 9

cross-training

Question 10

Teamwork processes, such as mission analysis and planning, that focus on preparation for future work in the team.

Answer 10

Transition processes

Question 11

The degree to which the team leader effectively weighs the recommendations of the members.

Answer 11

Hierarchical sensitivity

Question 12

The amount of depth of information that is transmitted in a message.

Answer 12

Information richness

Question 13

A team state that occurs when members of the team develop strong emotional bonds to other members of the team and to the team itself.

Answer 13

Cohesion

Question 14

A team process used to generate creative ideas, whereby team members individually write down their ideas and then take turns sharing them with the group.

Answer 14

Nominal group technique

Question 15

The pattern of communication that occurs regularly among each member of a team.

Answer 15

Network structure

Question 16

When team outcomes are greater than expected based on the capabilities of the individual members.

Answer 16

Process gain

Question 17

Specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

Answer 17

Team states

Question 18

Team training that involves helping people develop general teamwork competencies that they can transport from one team context to another.

Answer 18

Transportable teamwork competencies

Question 19

When a team outcomes are less than expected based on the capabilities of the individual members.

Answer 19

Process loss

Question 20

Process loss due to team members’ tendency to put forth less effort on teams tasks than they could.

Answer 20

Motivational loss

Question 21

The different types of activities and interactions that occur within a team as the team works toward its goals.

Answer 21

Team process

Question 22

The degree to which team members possess adequate information about their own task responsibilities.

Answer 22

Decision informity

Question 23

Training in which members simply receive information regarding the roles of the other team members.

Answer 23

Personal clarification

Question 24

The degree to which team members’ specialized knowledge is integrated into an effective system of memory for the team.

Answer 24

Transactive memory

Question 25

Behaviors that support conformity and team harmony at the expense of other team priorities.

Answer 25

Groupthink

Question 26

A type of motivational loss resulting from members feeling less accountable for team outcomes relative to independent work that results in individually identifiable outcomes.

Answer 26

Social loafing

Question 27

Interactions among team members and individuals and groups who are not part of the team.

Answer 27

Boundary spanning

Question 28

training that involves observations of how other team members perform their roles.

Answer 28

Positional modeling

Question 29

Fun activities that facilitate team problem solving, trust, relationship building, and the clarification of role responsibilities.

Answer 29

Team building

Question 30

Teamwork processes, such as helping and coordination, that aid in the accomplishment of teamwork as the work is actually taking place.

Answer 30

Action processes

Question 31

The process by which information and meaning is transferred from a sender to a receiver.

Answer 31

Communication

Question 32

The use of the teams experiences that facilitates the team’s ability to function and perform more effectively as an intact unit.

Answer 32

Team process training

Question 33

Boundary-spanning activities that are intended to coordinate task-related issues with people or groups in other functional areas.

Answer 33

Task coordinator activities

Question 34

Process loss due to the time and energy it takes to coordinate work activities with other team members.

Answer 34

Coordination loss

Question 35

Boundary-spanning activities that are intended to obtain information about technology, competitors, or the broader marketplace.

Answer 35

Scout activities

Question 36

The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself.

Answer 36

Teamwork processes

Question 37

Boundary-spanning activities that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Answer 37

Ambassador activities

Question 38

A team state reflecting the degree of confidence among team members that the team can be effective across situations and tasks.

Answer 38

Potency

Question 39

The degree to which team members have a shared understanding of important aspects of the team and its task.

Answer 39

Mental models

Question 40

Disagreements among team members with regard to interpersonal relationships or incompatibilities in personal values or preferences.

Answer 40

Relationship conflict