THE EXTERNAL ENVIRONMENT AND HRM’s ROLES Flashcards

1
Q

One of the major factors of a successful manager or human resource (HR) manager is an array of skills to deal with a variety of situations. It simply isn’t enough to have knowledge of HR, such as knowing which forms need to be filled out. It takes multiple skills to create and manage people, as well as a cutting-edge human resource department.

A

SKILLS NEEDED FOR HRM

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2
Q

The need for this skill makes sense, given that you are managing people’s pay, benefits, and careers. Having organized files on your computer and good time-management skills are crucial for success in any job, but especially if you take on a role in human resources.

A

ORGANIZATION

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3
Q

that is, work on more than one task at a time—is important in managing human resources.
A typical person managing human resources may have to deal with an employee issue one minute, then switch and deal with recruiting.
Unlike many management positions, which only focus on one task or one part of the business, human resources focus on all areas of the business, where multitasking is a must.

A

MULTITASK

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4
Q

· The ability to communicate goes along with people skills.
The ability to communicate good news (hiring a new employee), bad news (layoffs), and everything in between, such as changes to policy, makes for an excellent manager and human resource management (HRM) professional.

A

COMMUNICATION

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5
Q

such as managing the employee database, understanding employment laws, and knowing how to write and develop a strategic plan that aligns with the business.

A

SPECIFIC JOB SKILLS

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6
Q

Ethics is a concept that examines the moral rights and wrongs of a certain situation. Consider the fact that many HR managers negotiate salary and union contracts and manage conflict.

A

ETHICS AND SENSE OF FAIRNESS

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