333- Discrimination/ Harassment

Question 1

Under this policy, _______________ is verbal, written or physical conduct that denigrates or shows hostility or aversion toward an individual because of his/her race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law or that of his/her relatives, friends or associates, and that: (i) has the purpose or effect of creating an intimidating, hostile or offensive work environment; (ii) has the purpose or effect of unreasonably interfering with an individual’s work performance; or (iii) otherwise adversely affects an individual’s employment opportunities.

Answer 1

harassment

Question 2

JFRD members are expected to perform their duties in an _______, ____________ and ___________ manner.

Answer 2

efficient

courteous

orderly

Question 3

Sexual Harassment constitutes __________ and is illegal under federal, state and local laws.

Answer 3

discrimination

Question 4

The time limit for filing a complaint is within ___________ from the date of the alleged discrimination, harassment or within _________ from the date an applicant could have reasonably become aware that he/she was discriminated/harrassed.

Answer 4

30 days

Question 5

JFRD is committed to maintaining ___________ in the complaint process and encourage employees to come forward and file a complaint if they witness or believe that they have been discriminated/harrassed or retaliated against.

Answer 5

confidentiality

Question 6

It is unlawful to __________ against someone because they have opposed any practice that is deemed unlawful, or have made a complaint, charge, testified, assisted, or participated in any manner in an Equal Employment Opportunity proceeding.

Answer 6

retaliate

Question 7

The JFRD has a ____________ policy and shall fully abide by all applicable federal, state and local laws.

Answer 7

zero tolerance

Question 8

JFRD members shall employ __________ and _________________ at all times.

Answer 8

patience

good judgment

Question 9

Ostracizing, hazing or silent treatment of any JFRD personnel will not be tolerated. Such treatment decreases the __________________ and ____________ of the personnel giving and receiving this type of behavior.

Answer 9

effectiveness

efficiency

Question 10

The JFRD EEO Officer shall remain ________ in the attempt to resolve any internal complaints.

Answer 10

impartial

Question 11

The JFRD EEO Officer shall maintain a record of complaints for a period of no less than _____________.

Answer 11

2 years

Question 12

The JFRD EEO Officer shall begin to terminate the inquiry and advise the employee to the right to file his/her complaint at the next level when the JFRD EEO Officer is reasonably sure that informal resolution cannot be reached in _____________.

Answer 12

10 days

Question 13

______________ are not entitled to know the outcome of a complaint.

Answer 13

Witnesses

Question 14

The JFRD will not tolerate any behavior, including verbal or physical which constitutes __________________.

Answer 14

discrimination/harrassment

Question 15

Members will be ________________ and ________________ towards the public and other JFRD personnel.

Answer 15

courteous

considerate

Question 16

The JFRD will provide ____________________ to all employees and applicants for employment.

Answer 16

equal opportunity

Question 17

Upon completion of the investigation, provide a _______________________ to the Director of Fire and Rescue summarizing the investigative findings.

Answer 17

confidential memorandum

Question 18

In the event of state or federal charges of ___________________, the department shall maintain all records relevant to the matter, until final disposition.

Answer 18

discrimination

Question 19

To file an EEO complaint with the Jacksonville Human Right Commission, it must be made within _________ days of last harm

Answer 19

180

Question 20

To file an EEO complaint with the Equal Opportunity Commission in Miami, it must be made within _________ days of last harm

Answer 20

300