Module 8 - Package Enhancements for Testing (IE: Scripting)

Question 1

Application scope ensures (2 things)

Answer 1

Applications do not interrupt core services
Other applications do not interfere with normal functions

Question 2

App Scoping protects applications by

Answer 2

Identifying and restricting access to available artifacts and data

Question 3

Applications developed prior to application scoping are….

Answer 3

Global Scope

Question 4

Custom applications have…

Answer 4

a private scope that uniquely identified them and their artifacts

Question 5

Update Sets are

Answer 5

a group of configuration changes that can be moved from one instance to another

Question 6

What is captured in an update set?

Answer 6

business rules
client scripts
fields etc.

Question 7

What is NOT included in an update set?

Answer 7

Tasks
new data records
modified data records etc.

Question 8

Are dashboards captured in update sets?

Answer 8

No, but they can be added manually by using the unload dashboard function

Question 9

What is scripting in ServiceNow?

Answer 9

Scripting is done via Javascript, and can execute on the client side or the server side

Question 10

User Interface (UI) Policy

Answer 10

is a rule that is applied to a form to dynamically change information on the form itself

Question 11

UI Policies execute on the server side? (T/F)

Answer 11

False - They execute on the client side

Question 12

Data Policies are similar to UI policies but…

Answer 12

They apply everywhere, not just a standard browser

Question 13

Data policies execute on the Server Side (T/F)

Answer 13

True - However they can also run as a UI Policy on the Client Side

Question 14

UI Actions are defined as

Answer 14

something in the user interface that can be clicked in order to do something (Buttons, links etc)

Question 15

Client Scripts are a scripting record….

Answer 15

that monitors real time changes on a form, however they are not locked into a specialization like a UI Policy, and they DO require Javascript to get things done

Question 16

Business rules are configured to run when….

Answer 16

A record is displayed, inserted, updated, deleted or a table queried

Question 17

Business rules can be set to run before or after the database action has occurred

Answer 17

True

Question 18

Execution order for Business Rules are… (5 steps)

Answer 18

Query - Display - Before - After - Async

Question 19

Client Side Scripts supported (4)

Answer 19

onCellEdit()
onChange()
onLoad()
onSubmit()

Question 20

Steps to apply an update set (3)

Answer 20

Retrieve
Preview
commit

Question 21

Where could you create an application in servicenow?

Answer 21

App Engine Studio

Question 22

Delegated Developers

Answer 22

are non-admin users and groups which are assigned one or more permissions to develop an application

Question 23

What are advantages of using delegated developer roles?

Answer 23

You do not have to give users an admin role, which protects the system, and the data

Question 24

What kind of script is run when a record is displayed, inserted, updated, deleted or when a table is queried?

Answer 24

Business Rule - Executes Server Side and a database “poke”

Question 25

What kind of script is run when a record is displayed, inserted, updated, deleted or when a table is queried?

Answer 25

Business Rule - Executes Server Side and a database “poke”

Question 26

What kind of records are not captured in an update set?

Answer 26

Data Records (update sets care about customizations and configs, not business processes)

Question 27

What protects applications by identifying and restricting access?

Answer 27

Application Scope

Question 28

What attributes of a field can a UI Policy action change on a form?

Answer 28

Mandatory
Visibile/Hidden
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