Chapter 10 Flashcards
Forces outside he organization
Demo Chara.
Market Changes
Technological advancement
Forces INSIDE the organization
employee problems
managers behavior
What often needs change?
people
technology
structure
strategy
resistance to change
an emotional/behavioral responce to real or imagined threats to an established work routine
Adaption change
reintroduce
innovative change
practice that is new to the organization
radically innovative change
involves introducing a practice that is new to the industry
reasons employees resist change
peer pressure
personalilty conflicts
coercion
demanding SUPPORT for the change or be threaened with the loss of rewards and resources
LEWINS CHANGE MODEl
UCR
Unfreezing
Changing
Refreezing
Unfreezing
creating the motivation change
Changing
LEARNING
refreezging
MAKING new things normal
Organizational development (OD)
implementing planned change to make people & organizations more effective
change agent
a consultant with a background in the behaviorial sciences
