1.4 The Process of Interaction Design

Question 1

Interaction design is a _____________

Answer 1

process

Question 2

The double-diamond design involves these steps:

Answer 2

• Discover
• Define
• Develop
• Deliver

Question 3

Designers try to gather insights about the problem

Answer 3

Discover

Question 4

Designers develop a clear brief that frames the design challenge

Answer 4

Define

Question 5

Solutions or concepts are created, prototyped, tested, and iterated

Answer 5

Develop

Question 6

The resulting project is finalized, produced, and launched

Answer 6

Deliver

Question 7

Articulating the problem space is done as a team __________

Answer 7

effort

Question 8

Articulating the problem space involves avoiding incorrect ___________ and unsupported claims

Answer 8

assumptions

Question 9

Members of the design team can be:

Answer 9

1. Full-time
2. Part-time
3. Short term
4. Long term

Question 10

Constant input, but lose touch with users

Answer 10

Full-time

Question 11

Patchy input and very stressful

Answer 11

Part-time

Question 12

Inconsistent across project life

Answer 12

Short term

Question 13

Consistent but lose touch with users

Answer 13

Long term

Question 14

Degrees of User Involvement:

Answer 14

1. Face-to-face group or individual activities
2. Online contributions from thousands of users
3. There is still user involvement even after product release

Question 15

1. Early focus on users and tasks
2. Empirical measurement
3. Iterative design

Answer 15

User-centered approach is based on these

Question 16

Directly studying cognitive, behavioural, anthropomorphic, and attitudinal characterstics

Answer 16

Early focus on users and tasks

Question 17

Users’ reactions and performance to scenarios, manuals, simulations, and prototypes are observed, recorded, and analyzed

Answer 17

Empirical measurement

Question 18

When problems are found in user testing, fix them and carry out more tests

Answer 18

Iterative design

Question 19

1. Discovering Requirements
2. Designing Alternatives
3. Prototyping
4. Evaluating

Answer 19

Basic Activities of Interaction Design

Question 20

This activity is focused on delivering something new about the world and defining what will be developed

Answer 20

Discovering Requirements

Question 21

Part of the Develop phase of the double diamond — considered as the core activity of designing

Answer 21

Designing Alternatives

Question 22

For ID, this can be viewed as two subactivities: conceptual design and concrete design

Answer 22

Designing Alternatives

Question 23

Involved producing the conceptual model for the product

Answer 23

Conceptual Design

Question 24

Considers the detail of the product: colors, sounds, images to use, and menu and icon design

Answer 24

Concrete Design

Question 25

Best way for users to evaluate designs is to interact with them, and this can be achieved through a prototype

Answer 25

Prototyping

Question 26

It is the process of determining the usability and acceptability of the product/design measured in terms of a variety of usability and user-experience criteria

Answer 26

Evaluating

Question 27

The term ______________________ (or process model) is used to represent a model that captures a set of activities and how they are related

Answer 27

lifecycle model

Question 28

Two well-known HCI lifecycle models are:

Answer 28

- Star (Hartson & Hix, 1989) - International standard model ISO 9241-210

Question 29

Google Design Sprints (adapted from Knapp et al. - 2016)

Answer 29

1. Understand 2. Diverge 3. Decide 4. Prototype 5. Validate

Question 30

Google Ventures has developed a structured approach to design that supports rapid ideation and testing potential solutions to a design challenge

Answer 30

Google Design Sprint