1.4.2 Recruitment, selection and training

Question 1

What is the difference between internal and external recruitment

Answer 1

Internal recruitment = Filling vacancies with existing employees (e.g., promotions, transfers).

External recruitment = Hiring new staff from outside the business (e.g., job ads, agencies)

Question 2

What are the advantages of internal recruitment

Answer 2

Cheaper & faster
Employees already know the business
Motivational (career progression)

Question 3

What are the advantages of external recruitment

Answer 3

Brings in new skills & fresh ideas
Wider pool of candidates
Avoids internal rivalry

Question 4

What are the costs of recruitment and selection

Answer 4

Advertising jobs
Agency fees
Time spent interviewing
Training new hires

Question 5

Why is training important for a business

Answer 5

Improves employee skills & productivity
Boosts motivation & retention
Helps adapt to new tech/methods

Question 6

What is induction training, and why is it used

Answer 6

Introductory training for new hires to familiarize them with the workplace.

Helps employees settle in quickly and understand company policies

Question 7

What is on-the-job training, and what are its pros/cons

Answer 7

Learning while working (e.g., shadowing, mentoring).
Pros: Cheap, job-specific, immediate productivity.
Cons: May learn bad habits, limited new skills

Question 8

What is off-the-job training, and what are its pros/cons

Answer 8

Training outside the workplace (e.g., courses, workshops).
Pros: High-quality, broadens skills, networking.
Cons: Expensive, time away from work

Question 9

How might a business reduce recruitment costsx

Answer 9

Use internal recruitment

Online job postings (cheaper than newspapers)

Employee referrals

Question 10

Why might a business prefer external recruitment over internal

Answer 10

Needs specialist skills not available internally

Avoids “groupthink” by bringing in fresh perspectives

No suitable internal candidates