CHAPTER 10 Flashcards

1
Q

The state of responding in the presence of others

A

Compresence

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2
Q

Predicts that S.F occurs even when all forms of social interactions are blocked and assumes that the presence of others evoke a generalized drive state characterized by increased readiness and arousal

A

Drive Theory

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3
Q

Assumes that people have associated social situations with evaluation so they feel apprehensive whenever others are nearby

A

Evaluation Apprehension Theory

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4
Q

Assumes that S.F is caused by individuals striving to make a good impression when they work in the presence of others

A

Self-Presentation Theory

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5
Q

Assumes that attention is divided between other people and the task and this attentional conflict increases motivation and so facilitates performance on simple well-learned tasks

A

Distraction-Conflict Theory

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6
Q

Suggests that individual differences in social orientations predict who will show facilitation or impairment in the presence of others

A

Social Orientation Theory

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7
Q

The use of information technologies to track, analyze, and report information about performance

A

Electronic Performance Monitoring

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7
Q

Deeply ingrained negative attitudes about members of other groups

A

Prejudice

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8
Q

Reduction in performance, effectiveness, or efficiency caused by actions, operations, or dynamics that prevent the group from reaching its full potential

A

Process Loss

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9
Q

Tendency for people to become less productive when they work with others.

A

Ringelmann Effect (Max Ringelman)

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10
Q

Two sources of process loss

A

Motivational Losses
Coordination Losses

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11
Q

People don’t work so hard when they are in groups

A

Motivational Loss

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12
Q

Lack of simultaneity of their efforts

A

Coordination Loss

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13
Q

The reduction of effort by individuals working in groups

A

Social Loafing

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14
Q

Causes and Cures of Social Loafing

A

Increase Identifiability
Set Goals
Increase Involvement
Increase Identification with the group
Collective Effort Model

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15
Q

Others greater effort for others insufficiencies

A

Social Compensation

16
Q

2 Factors that determine group members’ level of motivation

A

Expectation and Value of the Goal

17
Q

A task with results that can be evaluated objectively using some normative criterion

A

Intellective Task

18
Q

A task with results that cannot be evaluated objectively because there is no clear criteria to judge them against

A

Judgmental Task

19
Q

Combining of two or more independent systems that yields an effect that is greater than the sum of the individual effects

A

Synergy

20
Q

An increase in performance by groups working on conjunctive tasks that require persistence but little coordination of effect and is likely due to the increased effort expended by the less capable members

A

Kohler Effect (Otto Kohler)

21
Q

A method for enhancing creativity in groups

A

Brainstorming

22
Q

4 Basic Rules of Brainstorming

A

Be Expressive
Postpone Evaluation
Seek Quantity
Piggyback Ideas

22
Q

Caused by distractions by others’ ideas

A

Production Blocking

23
Q

Matching of level of productivity displayed by others in the group

A

Social Matching Effect

24
Q

Tendency for members to believe that their groups are performing effectively

A

Illusion of Group Productivity

24
Q

Improving Brainstorming Sessions

A

Stick to the rules
Pay attention to everyone’s ideas
Mix Individuals and group approaches
Take breaks
Do not rush
Persist
Facilitate Session

24
Q

Involves working alone to generate idea before face-to-face group sessions

A

Nominal Group Technique

25
Q

Generating new ideas in writing

A

Brainwriting

26
Q

Generating ideas and solving problems using computer-based communicating methods

A

Electronic Brainstorming

26
Q

Involves repeated assessment of members’ opinions via surveys and questionnaires as opposed to face-to-face meetings

A

Delphi Technique