CHAPTER 15 Flashcards
The psychological reaction (mood, feelings, emotions) evoked by a setting
Ambiance or Atmosphere
A psychological reaction to situation and experiences that are so stimulating that they exceed the individual’s capacity to process incoming information
Overload
Negative physiological, emotional, cognitive, and behavioral responses to circumstances that threaten one’s sense of well-being and safety
Stress
Quality of fit between the human occupants and the physical situation
Synomorphy
An ecological analysis of behavior settings arguing that both understaffing and overstaffing are detrimental
Staffing Theory
4 Types of Groups and their Spaces
Hives, Cells, Dens, and Clubs
Area that individuals maintain around themselves into which others cannot intrude without arousing discomfort
Personal Space
Different group activities require different amounts of personal space
Interpersonal Zones
An explanation of distancing behavior in interpersonal settings suggesting that personal space, body orientation, and eye contact, define the level of intimacy of any interaction
Equilibrium Model of Communication
Social presence is the degree to which individuals feel that they are in the presence of another person
Cyberspace
Predicts that high density makes unpleasant situations more unpleasant and pleasant situations more pleasant
Density-Intensity Hypothesis
Crowded situations are unsettling because they undermine group member’s control over their experiences
Controllability
Promote interaction
Sociopetal Spaces
Discourage or prevent interaction
Sociofugal Spaces
The tendency for members of a group to comment immediately after the person sitting opposite them
Steinzor Effect
