Developing People and Teams [P1]: Facilitation - Agile Coach Toolkit #4: Effective Facilitation

Question 1

Explain the tip about “purpose”

Answer 1

purpose - Ensure that everyone participating in the discussion understand its purpose. You would need to set the context at the beginning and may have to reiterate once in a while when you see that the discussions are digressing from the context.

Question 2

Explain the “working agreement” tip

Answer 2

Working agreement at the beginning will help. E.g., mobile/ electronics usage, punctuality, participant expectations, etc. Listing the Scrum values, especially if you are going to deal with conflict resolution may help the discussion.

Question 3

Find out the “not iterative” tip

Answer 3

If the event/ meeting is not interactive, you may want to spend some time take some time to find theRoot Cause.

Question 4

Explain the “safe environment” tip

Answer 4

Create a safe environment for people to speak by ensuring that people focus on task at hand rather than pointing fingers. Immediately interject if there are any personal attacks.

Question 5

Explain the “Timeboxing” tip

Answer 5

UseTimeboxingto ensure that discussions are productive.

Question 6

Explain the “including introverts” tip

Answer 6

Balance the discussions so that introverts feel included in the discussions.

Question 7

Explain the “mood + breaks” tip

Answer 7

As a facilitator, you need to read the mood in the room to take breaks at regular intervals to keep the energy level high for productive discussion.

Question 8

Explain the “be neutral tip

Answer 8

Be neutral in your stance and do not take sides (beware of your implicit bias during heated discussions)