Succeed Ch. 13 Flashcards
feeling bad and honest feedback
Feeling bad is a necessary consequence of hearing honest feedback
motivational function of negative emotions
- Negative emotions like anxiety and sadness serve a key motivational function
- They make our brains want to get rid of them
When giving negative feedback, it’s important to:
- Be specific
- Not undermine the receiver’s sense of self-control
self-esteem and generalizing information
People with low self-esteem tend to overgeneralize what they hear
what happens when people feel out of control?
leads to pessimism and depression
how should you give feedback when serious effort leads to failure?
avoid praise and stick with purely informational feedback
5 rules for good praise
- Praise should be sincere and specific
- Praise people for things that are under their control
- When you praise, avoid comparing the recipient to others
- Praise shouldn’t undermine a recipient’s sense of autonomy
- Praise should convey attainable standards and expectations
what are indicators that praise is insincere?
- an obvious ulterior motive
- if it is overly effusive
nonverbal behaviour and praise
Nonverbal behaviour should match praise
how often should praise be used?
Praise should be used sparingly so that it seems genuinely contingent on good performance
Dweck & Mueller 5th graders and praise study
found that fifth-graders who were praised for effort performed better on a subsequent set of problems than those who were praised for their ability
what happens when you compare people?
Comparing people makes them think in terms of ability and be-good goals
