Sources of Managerial Power Flashcards
1
Q
Coercive (resistance)
A
ability to punish verbally or fire.
heavy reliance = ineffective leaders
2
Q
legitimate (compliance)
A
by virtue of his position in hierachy
3
Q
reward (compliance)
A
withhold or give tangible or intangible rewards.
should be used to signal good performance. not control
4
Q
informational( compliance)
A
controlling information and how its used
5
Q
referent (commitment)
A
more informal, respect, admiration, loyalty.
getting to know subordinates
6
Q
expert (commitment)
A
special knowledge, skills or expertise.
best used to guide or mentor employees
not high handed arrogant manner
firstline and middle managers have most: technical ability
