Module 39 - Motivation at Work

Question 1

How important is work?

Answer 1

• very, fulfills basic and other needs
• defines us, we are identified by our occupation
• occupies most of our waking time (sometime sleep)

Question 2

Attitudes toward work vary

Answer 2

1. Job
2. Career
3. Calling

Question 3

Job

Answer 3

A necessary evil (way to make pay check)

Question 4

Career

Answer 4

Opportunity to advance from one position to a better one

Question 5

Calling

Answer 5

A fulfilling and social useful activity

- people who consider work a calling, usually have highest satisfaction with work and lives

Question 6

Work and Life Satisfaction

Answer 6

People who work are more satisfied overall

Question 7

Flow

Answer 7

• lies in middle and is observed across ages, culture, types of work
• studied people purposefully engaged in activity

Question 8

Industrial/Organization Psychology

Personnel Psychology

Answer 8

Applies psychology principles to selection and evaluation of workers

Question 9

Organization Psychology

Answer 9

Examines impact of work environments and management styles on worker motivation, satisfaction and productivity

Question 10

The Interviewer Illusion

Answer 10

Exaggerated sense of being able to discern people’s suitability for a job from an interview

Question 11

Structured Interviews

Answer 11

Disciplined method of collecting info during an interview

Question 12

Fixed format

Answer 12

Same questions, same order, rating of responses on scale

- questions designed to assess strength necessary for the job

Question 13

Strength based Selection

Answer 13

Identify strengths or abilities that best predict job performance

Question 14

Appraising Performance

Answer 14

• you can devise ways to appraise performance;
• training
• promotions $$
• feedback (improve)
• to retain or not retain

Question 15

Methods

Answer 15

- manager rates/evaluates employes
Bases in AP: 
Halo Errors
Leniency and severity errors
Recency Errors

Question 16

Organizational Psychology

Answer 16

• emphasis on motivation and achievement
• varies among people
• accompanied by persistence and self control
• discipline
• employee satisfaction counts:
  1. positively correlated with productivity
  2. employee engagement; feelings of involvement, enthusing and identification with the company

Question 17

Role of Manager/ Supervisor

Answer 17

Good Managers

1. Identify strengths of employees
2. Matchs strengths to right job
3. Care about employees
4. Reinforce positive behaviour
5. Sets reasonable goals/subs goals
6. Has an appropriate leadership style

Question 18

Task Leadership

Answer 18

Boots set standards, expectations, goals, delegates tasks

Question 19

Social Leadership

Answer 19

• democratic style that empowers workers in setting goals and strategies
• explains decisions, mediate conflicts, delegates authority, welcomes participation
• improves morale