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MGMT1135 > Topic 10: Rewarding jobs & self-motivation > Flashcards

Topic 10: Rewarding jobs & self-motivation Flashcards

1
Q

How can we apply motivation practises to the design of rewards?

A
  • Design reward systems with extrinsic rewards
  • Design jobs with intrinsic rewards
  • Enourage self motivation (self-leadership)
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2
Q

What is traditional job design?

A

Frederick Winslow Taylor & Scientific Management

Emphasises efficiency and producitivty improvement through:

  • Functional specifiliation (vertical and horizontal) and work simplification.
  • Use of automation.
  • Close external monitoring & control.
  • Clear, direct effort-reward relationships.
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3
Q

What are the advantages to traditional job design?

A

TeMTeSRA

  • Less time changing tasks
  • Jobs mastered quickly
  • Low training costs
  • Low salaries
  • Easier replacement of workers
  • Increased likelihood of automating tasks
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4
Q

What are the disadvantages to traditional job design?

A
  • Boredom
  • Discontentment pay
  • Lower quality
  • Lower motivation
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5
Q

What is the job characteristics model?

A

Identifies five job characteristics, where under the right conditions, will lead to more motivated and satisfied employees, by increasing critical psychological states.

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6
Q

What are the five job characteristics?

A
  • Skill variety
  • Task identity
  • Task significance
  • Autonomy
  • Feedback
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7
Q

Explain task variety in the five job characteristics model.

A

Refers to the use of different skills and talents to complete a variety of activities.

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8
Q

Explain task identity in the five job characterstic model.

A

Degree to which the job completes a whole or identifiable piece of work.

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9
Q

Explain task significance in the five job characterstic model

A

The degree to which the job is percieved to affect the organisation or greater society.

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10
Q

Explain feedback in the five job characteristics model

A

Degree to which employees can percieve their own performance / results

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11
Q

What are the critical psychological states in the job characteristics model?

A
  • Experienced meaningfulness.
  • Experienced responsibility.
  • Knowledge of results.
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12
Q

What are outcomes in the job characteristics model?

A
  • Intrinsic work motivation.
  • Growth Satiscation. (caused by experienced meaningfulness)
  • Job satisfaction. (caused by autonomy)
  • Work Effectivness. (caused by feedback)
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13
Q

Show the flow of job characteristics to outcomes

A
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14
Q

How can jobs be designed to be motivating?

A

From content theories:

  • People value opportunities to satisfy higher order needs

From expectancy thoery

  • Succesful performance on jobs that are high in autonomy, feedback and skill variety builds feeling of self-efficacy
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15
Q

What is intrinsic motivation?

A

Where performance on jobs that are designed well generates its own motivation and rewards

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16
Q

What are some examples of job redesigning?

A
  • Job rotation
  • Job enlargement
  • Job enrichment
17
Q

What are some job enrichment strategies?

A

Empowering employees:

  • More autonomy, feeling of control and self-efficacy.

Forming natural work units

  • Completing an entire task.
  • Assigning employees to specific clients.

​Establishing client relationships

  • Employees put in direct contact with clients.
18
Q

What are some principles of work redesign?

A

DisComInfConTraRev

  • Leave methods of working to emplyee discretion
  • Combine interdependent tasks into the one job
  • Provide employees with the information they need to make decicsions
  • Ensure employees have contact with benificiaries of their work to maximise percieved significance
  • Ensure that selection, training and payment are congruent with the work design
  • Ensure there is feedback on performance, from the task istelf and from the supervisor. Provide internal and external customer feedback to employees.
  • Reguarly review and evaluate work design.
19
Q

What is self leedership?

A

“The process of influencing oneself to establish the self-direction and self-motivation needed to perform a task”

Includes concepts/practices from:

  • Goal setting
  • Social learning thoery
  • Sports psychology
20
Q

What are the five elements of self-leadership?

A

GeTiNiMaR

  • Personal goal setting
  • Constructive thought patterns
  • Designing natural rewards
  • Self-monitoring
  • Self-reinforcement
21
Q

What are some constructive thought patterns?

A
  • Positive self talk
  • Mental imagery

MGMT1135 (20 decks)

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