Chapter 12 Part 2

Question 1

Stages of team development

Answer 1

Forming – orientation and acquaintance.

Storming – personalities and Roles emerge with conflict.

Norming – cohesion develops.

Performing – problem-solving.

Adjourning – disband celebrate achievement.

Question 2

Team norms

Answer 2

Roles and patterns of behavior that are accepted and expected by members of the team or whole organization

Question 3

Team cohesiveness

Answer 3

Strength of the members desire to remain in a team and their commitment to it

Question 4

Determinants of team cohesiveness

Answer 4

– Team interaction.

– Shared goals.

– Personal attraction to the team

Question 5

Consequences of team cohesiveness

Answer 5

– Morale.

– Productivity

Question 6

Groupthink

Answer 6

In agreement at any cost mentality the results in ineffective group or team decision making and poor decisions

Question 7

Free rider

Answer 7

Individual who attends benefits from membership but does not contribute much to achieving the teams goals

Question 8

Bad apples effect

Answer 8

Negative team or group members to withhold effort, express negative feelings and attitudes, and Violet important team norms and behaviors.

Example – the cocky arrogant player on the team that thinks he’s better than everybody else