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Flashcards in 6 Mgmt Concepts Deck (18):
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What is management science

Systematic pursuit of practical results using available resources

1

HR management is built from 2 schools of thought

Scientific
Humanistic

2

Scientific management developed by

Taylor

3

scientific management based on

breaking down work tasks
timing each element
fixing compensation based on timing
standardized work tasks
consolidating planning dept

4

Taylors (scientific) 4 principles of management

replace rule of thumb
select, train, develop each worker
cooperate w workers to insure methods followed
division of work (managers thing, workers work)

5

Humanistic Management considered people as

cogs in production line

6

humanistic mgmt. shifted focus to

pay attention to workers

7

what is hawthorne effect

observed people worked harder

8

two important theorists for humanistic managemetn

McGregor and maslow

9

Mcgregor theory

theory x and theory y

10

difference x and y people

x do not like work and need to be controlled. y like to work and need encouraged.

11

Maslows theory

hierarchy of needs

12

Hierarchy of needs

physiological
safety, security, and order
social needs and affection
esteem and status
self actualization

13

Blake and Moutons managerial grid theory adopted as

crew rescue management

14

Managerial grid assumes decisions/actions based on what two things

concern people
concern results

15

Blake and mouton's managerial grid 5 managerial styles

indifferent: evade elude
controlling: direct dominate
accommodating: yield and comply
Status quo: balance and compromise
sound: contribute and commit

16

mission statement is

designed to guide the actions of employee

17

the four borders of managing HR

federal laws
union contract
city regs
dept policiea