Quiz 1 (Ch. 1-2) Flashcards

Chapter 1/2

1
Q

Why do we communicate? (needs)

A

Physical, Identity, Social, and Practical

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2
Q

encode

A

formulate message in mind

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3
Q

decode

A

hears words, and breaks down to figure out the meaning

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4
Q

Name insights from the communication model:

A
  • Sending and receiving are usually simultaneous
  • meanings exist in and among people
  • Environment and noise affect communication
  • channels make a difference
  • Noise (3 types): external, physiological and psychological
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5
Q

Whats an important communication principle?

A

communication has a content and a relational dimension

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6
Q

Culture is…

A

the language, values, beliefs, traditions, and customs people share and learn

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7
Q

In-groups are…

A

groups with which we identify

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8
Q

out groups are…

A

those we view as different

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9
Q

co-culture is…

A

a subgroup of an encompassing culture

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10
Q

Ethnocentrism is…

A

the belief that one’s culture is superior to others

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11
Q

Prejudice is…

A

unfairly biased and intolerant attitude towards other who belongs to an out-group

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12
Q

stereotyping is…

A

exaggerated generalizations ablaut a group

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13
Q

cognitive complexity is

A

the ability to construct a variety of different frameworks for viewing an issue

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14
Q

self monitoring is…

A

the process pop paying close attention to one’s own behaviour and using these observations to shape the way one behaves

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15
Q

self esteem is…

A

the part of the self concept that involves evaluation of self worth

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16
Q

individualistic culture is…

A

the primary responsibility of the individual is to help themselves

17
Q

collectivistic culture is…

A

the individual feels loyalty and obligations to an in-group

18
Q

self concept is objective because…

A

obsolete information, distorted feedback, negative moods, myth of perfection and social expectations

19
Q

cognitive conservatism is…

A

the tendency to look for information that conforms to an existing self-concept

20
Q

breadth is…

A

the range of subjects being discussed

21
Q

depth is…

A

shift from unrevealing to personal messages; cliches, communicating facts, opinions, feelings

22
Q

5 alternatives to self disclosure

A

secrecy, silence, lying, benevolent lie, equivication

23
Q

equivocal language is…

A

two or more equally plausible meanings