Chapter 7 Quiz Flashcards
All behaviour has
communicative value
it is impossible not to
communicate
Are we always conscious of what we communicate?
no
Nonverbal communication is primarily
relational
what do nonverbal messages convey that we may be unwilling or unable to express (or unaware of)
emotions
nonverbal communication is
ambiguous
nonverbal communication is influenced by
culture
the way nonverbal behaviour is used varies from
culture to culture
verbal communication is
- voluntary and conscious
- usually content oriented
- can b clear or vague
- primarily shaped by culture
- discontinuous or intermittent
- single channel
non verbal communication is
- often unconscious
- usually relational
- inherently ambiguous
- primarily shaped by biology
- continuous
- multi-channeled
functions of non verbal communication include
repeat, substitute, complements and accents, regulate, contradicts, and deceives
an emblem is a
culturally understood substitute for verbal expression
illustrators are
actions that have no meaning of their own but compliment and accent verbal statements
paralanguage is
the way a message is spoken (rate, pitch, volume, length of pause, disfluencies)
disfluencies are
stammering, use of um and er