Chapter 7 Quiz Flashcards

1
Q

All behaviour has

A

communicative value

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2
Q

it is impossible not to

A

communicate

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3
Q

Are we always conscious of what we communicate?

A

no

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4
Q

Nonverbal communication is primarily

A

relational

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5
Q

what do nonverbal messages convey that we may be unwilling or unable to express (or unaware of)

A

emotions

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6
Q

nonverbal communication is

A

ambiguous

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7
Q

nonverbal communication is influenced by

A

culture

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8
Q

the way nonverbal behaviour is used varies from

A

culture to culture

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9
Q

verbal communication is

A
  • voluntary and conscious
  • usually content oriented
  • can b clear or vague
  • primarily shaped by culture
  • discontinuous or intermittent
  • single channel
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10
Q

non verbal communication is

A
  • often unconscious
  • usually relational
  • inherently ambiguous
  • primarily shaped by biology
  • continuous
  • multi-channeled
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11
Q

functions of non verbal communication include

A

repeat, substitute, complements and accents, regulate, contradicts, and deceives

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12
Q

an emblem is a

A

culturally understood substitute for verbal expression

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13
Q

illustrators are

A

actions that have no meaning of their own but compliment and accent verbal statements

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14
Q

paralanguage is

A

the way a message is spoken (rate, pitch, volume, length of pause, disfluencies)

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15
Q

disfluencies are

A

stammering, use of um and er

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16
Q

proxemics is

A

the study of how people use the space around them

17
Q

Personal Space is the

A

invisible bubble each individual finds comfortable to have around themselves

18
Q

Territory is the

A

area that serves as an extension of our physical being. Remains stationary, claimed by being marked with ownership