8.330 Maintenance of Values and Ethics Flashcards

(21 cards)

1
Q

Supervisors are encouraged to contact the on-call IAB ______ _________ if questions or procedural issues arise concerning internal investigations.

A

Team leader

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Conducted to determine the nature of the complaint; they are NOT considered formal investigations.

A

Citizen Contact/Preliminary Inquiry

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Created by law to review internal investigations concerning complains against commissioned police and corrections officers.

A

Citizen review board

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

To ensure consistency, all requests from CRB, including those for training, site visits, and policy/SOP requests will go through ____________.

A

IAB Commander

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Disputes concerning the methods and procedures used by the department to provide various services. This is investigated by a supervisor with the goal of explaining and educating the complainant as to the operations of the department.

A

Customer service dispute

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Allegations of misconduct that if found to be true could result in discipline in a Written Reprimand.

A

Minor allegation investigation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Allegations of misconduct that if found to be true could result in a disciplinary transfer, suspension, demotion, or termination.

A

Major allegation investigation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Investigations conducted by the department upon completion are given findings by IAB. An investigation established that misconduct occurred:

A

Sustained

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Investigations conducted by the department upon completion are given findings by IAB. The alleged act did occur but was justified, legal, and proper.

A

Exonerated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Investigations conducted by the department upon completion are given findings by IAB. Investigation failed to produce sufficient evidence to clearly prove or disprove the allegation.

A

Not sustained

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Investigations conducted by the department upon completion are given findings by IAB. Misconduct occurred but was not a part of the original complaint.

A

Misconduct not based on complaint

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Investigations conducted by the department upon completion are given findings by IAB. The act did occur and was in compliance with department policy; however, the determination is the allegation of misconduct could have been prevented had policy been more clear or complete.

A

Policy failure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The department’s burden of proof for internal investigations that of _________ and ________ evidence.

A

Clear, convincing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The supervisor receiving or initiating a complaint will interview the complainant to determine the facts and circumstances of the alleged misconduct. If the complaint is not an allegation that involves a department policy or violation of law, handle the matter as a _____________ that will be documented on a ___________.

A

Customer service dispute; citizen contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

If the complaint only involves the complainant’s disagreement with an established and proper department policy, procedure, rule, regulation, law, or practice, a supervisor conducting an inquiry will have a discussion with the complainant and document it on ________:

A

Citizens contact in Blue team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

An alternative method to a full investigation. Wen an employee readily acknowledges his action(s) and wants to conclude the matter promptly, this investigation may occur.

A

Expedited investigation

17
Q

All internal investigations should be completed within ___ days unless approved by the IAB Lieutenant.

18
Q

Complaints classified as minor allegations and referred to a bureau command may be handled as:

A

a. Formal Investigations
b. Informal Investigations with Supervisory Intervention

19
Q

Reference Bureau Command Formal Investigations, the bureau commander will review the SOC received from IAB and assign the case for investigation, completion and return to IAB within ____ days.

20
Q

Supervisory intervention should be documented through:

A

Contact report

21
Q

Supervisory Intervention may be used when allegations are; Minor in nature, not a line item in the discipline matrix and would best be addressed through:

A

a. Coaching
b. Counseling
c. Mentoring