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Flashcards in 901 part 1 Deck (49)
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1

A technician needs to run a diagnostic DVD on a laptop running Windows 8.1. After setting the
boot order in the UEFI BIOS to the internal DVD-RW drive, the laptop still boots into Windows.
Which of the following settings needs to be adjusted in order for the laptop to boot from the DVDRW
drive?
A. TPM
B. Virtualization
C. Secure boot
D. UEFI BIOS password

c. Secure boot

2

A technician connects a second monitor to a desktop. It is physically located to the right of the
existing monitor, but the mouse pointer can only get to the second monitor by moving to the left
edge of the screen of the first monitor. Which of following display settings needs to be adjusted to
get the pointer to move with the physical placement of the monitor?
A. Scaling
B. Rotation
C. Position
D. Resolution

c. position

3

Which of the following types of cables are MOST likely to be used to connect to an external hard
drive? (Select TWO).
A. Molex
B. SPDIF
C. eSATA
D. HDMI
E. USB 3.0
F. CAT6e

c. eSATA
e. USB 3.0

4

A customer is building a high-end gaming PC and is seeking an appropriate power supply unit.
Which of the following feature-sets of a power supply should be installed? (Select THREE).
A. Mini-ITX form factor
B. High number of connectors
C. 24-pin main connector
D. 20-pin main connector
E. 350-450 watts of power
F. Dual 12v rails

b. high number of connectors
c. 24 pin main connector
f. dual 12v rail

5

Which of the following is required during the installation of a digitizer?
A. Must be connected to the Internet
B. Must be cleaned
C. Must have the latest software installed
D. Must be calibrated

D. must be calibrated

6

A technician is troubleshooting an expansion card in a computer that allows the computer to
receive faxes over a VoIP line. The line connected to the expansion card is MOST likely which of
the following cable types?

A. Coaxial
B. CAT3
C. CAT6
D. Multi-mode fiber
E. Single-mode fiber

c. CAT 6

7

For which of the following types of printers should a technician obtain a maintenance kit containing
a fuser, transfer roller, and pickup rollers?
A. Thermal
B. Impact
C. Inkjet
D. Laser

d. laser

8

Which of the following cable connection types is an example of a mini DIN?
A. BNC
B. PS/2
C. RCA
D. DB9

B. PS/2

9

A customer wants a computer for performing a single-threaded task as quickly as possible. Which
of the following CPU characteristics is the MOST important?

A. Clock speed
B. Hyperthreading
C. Fan speed
D. Number of cores

A. Clock Speed

10

Which of the following display technologies provides the BEST range of visible colors?
A. CRT
B. LCD
C. Plasma
D. OLED

D. OLED

11

A customer wants to transfer data from the DVR to a DVD. Which of the following should be used
on a workstation in order to extract the data for archiving?
A. Optical drive
B. Capture card
C. Thunderbolt
D. External storage

B. Capture Card

12

A small workgroup inherits a second-hand printer without networking capabilities. Which of the
following is the BEST method of sharing this resource among the workgroup?

A. Connect the printer to a Bluetooth adapterin order for the users to print
B. Connect the printer by using the onboard Infrared port
C. Connect the printer to a user’s workstation and share the device
D. Connect the printer to a parallel switch box

C. Connect the printer to a user's workstation and share the device

13

A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7.
Four are white and four are blue. Which of the following should the technician do FIRST?
A. Install the memory in the four white slots
B. Install the memory in the four blue slots
C. Consult the motherboard documentation
D. Install the memory in slots 0 through 3
E. Fill all slots with memory

C. consult the motherboard documentation

14

A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the
following settings should be configured to achieve this outcome?
A. Orientation
B. Duplex
C. Collate
D. Economy ink

B. Duplex

15

A technician upgrades an older computer to Windows 8. The computer is running unusually slow,
but the hardware has no problems and is adequate for the OS. Which of the following is the MOST likely solution?
A. Change the boot sequence
B. Switch the BIOS to UEFI
C. Defragment the hard drive
D. Enable virtualization

C. Defragment the hard drive

16

Which of the following types of expansion slots is MOST frequently found in blade servers?
A. PCIe
B. PCI
C. PCI-X
D. miniPCI

C. PCI-X

17

A user wants to extend a PC’s capacity by connecting external devices. Which of the following
connectors will allow the user to accomplish this? (Select TWO).
A. eSATA
B. IEEE 1394
C. SATA
D. EIDE
E. IDE

A. eSATA
B. IEEE 1394

18

Which of the following memory types is primarily used in laptops?
A. SDRAM
B. DDR2
C. ECC
D. SODIMM

D. SODIMM

19

A small company needs to print several color copies of the same contract to go to various
departments and customers. Which of the following printers will be the QUICKEST?
A. 3D printing
B. Thermal printing
C. Impact printing
D. Laser printing

D. Laser Printing

20

A computer technician is responding to a call about a printer that is causing streaks to appear on
every printout. Which of the following is the MOST likely cause?
A. Duplex unit
B. Toner cartridge
C. Imaging drum
D. Pickup rollers

C. Imaging drum

21

Which of the following adapters converts an analog signal to a digital signal?
A. S-Video to RCA
B. HDMI to VGA
C. VGA to DVI-D
D. DVI-D to HDMI

C. VGA to DVI-D

22

Which of the following MUST be the same when replacing a hard drive in a laptop?
A. The interface type of the existing drive
B. The speed of the new drive
C. The total data capacity of the PC
D. The cache size of the new drive

A. The interface type of the existing drive

23

A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After
installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following
should the technician do to fix this issue?
A. Reinstall the drive
B. Patch the OS
C. Upgrade the driver
D. Flash the BIOS

D. Flash the BIOS

24

Which of the following RAM types can continue working if there is corrupt data?
A. Non-parity
B. Dual channel
C. Buffered
D. ECC

D. ECC

25

Which of the following devices does a technician need to calibrate as part of an installation?
A. Mouse
B. Touch screen
C. Keyboard
D. Video card

B. Touch Screen

26

A technician is installing Hyper-V and is getting an error that the software is not able to be
installed. Which of the following processor characteristics should be checked?
A. Cache size
B. Virtualization support
C. Number of cores
D. Hyperthreading

B. Virtualization support

27

A technician is building a workstation that is to be used as an HTPC and will sit next to the audio receiver. Which of the following form factors would the technician MOST likely use because of its size?
A. ATX
B. Mini-ITX
C. AT
D. Micro-ATX

B. Mini-ITX

28

A technician has connected a laptop to a television via HDMI cable. The entire display cannot be
seen on the television. Which of the following settings should the technician modify?
A. Keystone
B. Resolution
C. Privacy filter
D. Frame rate

B. Resolution

29

A user is searching for a piano keyboard to connect to a PC. The user would like the keyboard to
communicate with the PC. Which of the following features should the user look for on a piano
keyboard to BEST facilitate this?
A. MIDI
B. USB
C. TCP
D. HDMI

A. MIDI

30

A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become
more frequent. The technician recreates the problem and checks the printer logs for more
information about the printer. Which of the following choices are MOST likely fixes to this problem?
(Select TWO).
A. Clean and inspect the laser drum assembly
B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace parts
D. Replace the paper exit assembly switch
E. Clean and replace the paper out sensor
F. Clean the fuser cold roller and verify fuser operation

B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace part