901 part 2 Flashcards Preview

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Flashcards in 901 part 2 Deck (50)
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1

Which of the following is a public IP address?
A. 10.45.xxx.xxx
B. 169.254.xxx.xxx
C. 173.16.xxx.xxx
D. 192.168.xxx.xxx

c. 173.16.xxx.xxx

2

A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the
following wiring connectors should the technician use when terminating the cable?
A. BNC
B. RJ-12
C. RJ-45
D. ST
E. F-connector

c. RJ-45

3

Which of the following BEST describes the reason a network administrator would task a technician
with replacing a hub with a switch?
A. The hub did not provide PoE
B. The hub had too many collisions
C. The hub was out of ports
D. The hub had a bad port

b. the hub had too many collisions

4

There are 20 laptops in a room and they all need to connect wirelessly to the network. Which of
the following would be the BEST device to use?
A. Switch
B. Router
C. Access point
D. Hub

C. Access point

5

A user wants to quickly share pictures between mobile devices. The devices will be in close
proximity so the necessity of a third party service and/or another networking device is not required.
Which of the following is the BEST option for this scenario?
A. NFC
B. USB
C. IR
D. WiFi

A. NFC

6

Which of the following would need to be enabled on a mobile phone to share its Internet
connection with multiple devices simultaneously?
A. NFC
B. Bluetooth
C. Hotspot
D. Tethering

C. Hotspot

7

Android smartphones are typically different from other smartphone devices in that:
A. Android devices use apps that are more secure than other devices.
B. Android devices use open source operating systems.
C. Android devices can only operate with a proprietary operating system.
D. Android devices can receive apps from different sources.

B. Android devices use open source operating systems

8

Recently a company updated their network infrastructure. A user reports that a laptop is
experiencing slower network speeds since the update. Which of the following would the technician
replace, rather than purchase a new device?
A. Wireless NIC
B. CPU
C. RAM
D. Hard drive

A. Wireless NIC

9

Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed
in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip

C. USB optical drive

10

Wearable fitness tracking devices use which of the following technologies to determine user
activity levels?
A. Digitizer
B. Gyroscope
C. Accelerometer
D. Inverter

C. Accelerometer

11

A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly.
Which of the following components of the laptop should be verified FIRST to ensure power
compatibility before traveling?
A. Wall adapter
B. Battery
C. Power supply
D. Digitizer

A. Wall adapter

12

A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter
would like it to show exactly what the laptop screen is showing. Which of the following would be
the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop

B. Toggle the dual display function key

13

A laptop has a network port that is not working consistently and wireless is out of range. Which of
the following would the technician do to quickly get the laptop back on the wired network?
A. Use a USB to RJ-45 dongle
B. Enable Bluetooth
C. Enable NIC teaming
D. Replace the motherboard

A. Use a USB to RJ-45 dongle

14

A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?
A. IPS
B. OLED
C. LCD
D. DisplayPort

b. OLED

15

Which of the following components is responsible for converting light into digital information?
A. Microphone
B. Digitizer
C. Inverter
D. Webcam

D. Webcam

16

A customer brings a laptop in for repair, because the screen image is upside down. Which of the
following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers

A. Change the screen orientation

17

A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the
following connection types would satisfy the user's requirements?
A. MicroUSB
B. Molex
C. MiniUSB
D. Lightning

D. Lightning

18

A user reports that the cursor jumps to random screen locations when typing on a laptop
computer. Which of the following devices is MOST likely causing this?
A. The touchpad
B. The mouse wheel
C. The multimedia keys
D. The digitizer

A. the touchpad

19

A user has requested a device that could be used for web-conferences while away from work. The
device will mainly be used for emailing, document reviewing, and phone calls. Which of the
following mobile devices would a technician MOST likely recommend?
A. Tablet
B. Smart camera
C. Phablet
D. Web camera

C. Phablet

20

A customer struggles with the small print of most smartphones. The customer still likes the idea of
using a smartphone for phone calls and work. Which of the following devices should the technician
recommend to the customer?

A. A tablet
B. An e-Reader
C. A phablet
D. A smart watch

C. A phablet

21

A user has downloaded an image file and needs to install an application from the image. When
trying to execute or open the file, an error is displayed. Which of the following should the user
perform?
A. Download a different file from the website
B. Rename the extension of the file to a known extension
C. Verify the MD5 hash of the downloaded file
D. Mount the file as an emulated DVD

D. Mount the file as an emulated DVD

22

A customer asks a technician for a device that has the capability to easily connect a laptop to an
external monitor, keyboard, mouse, and charge the battery. Which of the following devices should
the technician recommend to the customer?
A. Lightning
B. KVM switch
C. USB 3.0
D. Docking station

D. Docking Station

23

A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?
A. Re-solder the network connector
B. Replace the Ethernet daughter board
C. Update the Ethernet driver
D. Enable wireless and connect to the WAP

D. Enable wireless and connect to the WAP

24

When a technician is planning to replace a laptop hard drive, the technician will need to:
A. select a drive that is the correct form factor.
B. choose the correct drive cache size for the laptop.
C. also upgrade the memory.
D. verify voltage requirements.

A. select a drive that is the correct form factor

25

A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting.
Which of the following display components is defective?
A. Backlight
B. Digitizer
C. Inverter
D. Polarizer

A. Backlight

26

A network technician has been tasked with deploying new VoIP phones on a network. When the
technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on.
When the technician plugs the Ethernet cable directly into the computer, the computer is able to
access the network. Which of the following is the MOST likely cause of this issue?
A. The network switch does not support PoE
B. The technician is connecting the phone to the wrong type of port
C. The firewall on the network is blocking access to the DHCP server
D. The Ethernet cable is the wrong type

A. The network switch does not support PoE

27

A technician cannot communicate with one particular IP address and needs to narrow down where
the traffic is stopping. Which of the following commands would be used to determine this?
A. nslookup
B. ipconfig
C. nbtstat
D. ping
E. tracert

E. tracert

28

A user reports that a workstation fails to complete boot up and repeats a series of two beeps over
and over. The user states that the workstation had been displaying BSOD errors after running
multiple applications. Which of the following is the MOST likely cause?
A. Video adapter failure
B. Memory failure
C. Power supply failure
D. CPU failure

B. Memory failure

29

A technician is troubleshooting a desktop that is having intermittent issues with locking up and
system errors. The technician suspects that the problem might be that not enough power is getting
to the motherboard. Which of the following tools would a technician use to determine if the
hypothesis is correct?
A. POST card
B. Loopback plug
C. Multimeter
D. Cable tester

c. Multimeter

30

A user is notified of file system errors on an external hard drive. Which of the following tools can
be used to repair common errors on the drive?
A. chkdsk
B. diskpart
C. format
D. sfc

A. chkdsk