A1.1 The Purpose Of Organisational Policies And Procedures In The Heath And Science Sector Flashcards

(22 cards)

1
Q

What is a policy?

A

A policy is a set of rules or guidelines for your organisation and employees to follow in order to achieve a specific goal

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2
Q

What is the equality, diversity and inclusion policy?

A

A framework that is set to create a working environment and culture where everyone can feel valued, safe and can achieve full potential

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3
Q

Why is it good to have policies that cover equality, diversity and inclusion?

A

It ensures we comply with the relevant legislations, the main legislation in the UK is the equality act 2010

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4
Q

What is legislation (laws)?

A

They are a legal framework set by the government that must be followed. By not following, they can be fined, dismissed or even given a prison sentence

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5
Q

What is the equality act 2010?

A

A uk legislation that protects individuals from discrimination, harassment and victimisation in the workplace and wider society. It is administered by the Government Equalities Office

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6
Q

What were the laws covering discrimination before the equality act?

A
  • sex discrimination act 1975
  • race relations act 1976
  • disability discrimination act 1995
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7
Q

What are the 9 protected characteristics under the equality act?

A
  • age
  • disability
  • gender reassignment
  • marriage or civil partnership
  • pregnancy or maternity
  • race
  • religion or belief
  • sex
  • sexual orientation
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8
Q

What is indirect discrimination

A

Where there is a practice, policy or rule that applies to everyone in the same way but could have a worse effect on some people.

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9
Q

What is social inclusion and examples or socially excluded groups?

A

Social inclusion means making all groups of people in society feel valued and important.
- people experiencing homelessness
- drug or alcohol dependant
- vulnerable migrants
- sex workers
- people in contact with the justice system
- victims of modern slavery

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10
Q

What is the inverse care law?

A

Describes a situation where people who need healthcare the most are often least likely to receive it. As a result, they are most likely to suffer further disadvantage known as the cycle of disadvantage

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11
Q

What is safeguarding?

A

Ensuring individuals are living free from harm, abuse and neglect. It is an integral part of providing high quality healthcare

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12
Q

What groups are vulnerable in safeguarding?

A
  • age
  • disability
  • mental health issues
  • social isolation
  • learning difficulties
    But it can affect EVERYONE
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13
Q

What are the different agencies involved in safeguarding?

A
  • local authority social care services for adults, young people and children
  • gps
  • hospitals
  • education systems
  • ofsted
  • the care quality commissions
  • the disclosure and barring service
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14
Q

What does MASH stand for and what is it?

A

The multi-agency safeguarding hub has been developed as a way of allowing the many different agencies and professionals involved in child safeguarding to gather and process information quickly and efficiently.
This aims to make the correct, appropriate decisions for child safety

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15
Q

The employer contract is an agreement that sets out:

A
  • employment conditions
  • rights
  • responsibilities
  • duties
    Both employees must stick to the terms of the contract until it ends
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16
Q

What are contract terms and what are the different forms?

A

Terms are the legal parts of the contract, legally binding on both sides
Different forms include
- a written contract or statement of employment
- a verbal agreement
- an offer letter from the employer
- in an employee handbook, or a company noticeboard or intranet

17
Q

What are performance reviews and what are their objectives?

A

A formal meeting to discuss the employees performance in their job role. Several objectives include
- evaluation work performance against standards or expectations
- giving feedback
- providing opportunity to raise concerns or issues
- contributing to continuing professional development

18
Q

What is the disciplinary policy?

A

A formal way for an employer to deal with employees unacceptable or improper behavior or their performance

19
Q

What are the procedure steps for the disciplinary policy?

A
  • a letter setting out the disciplinary issue
  • a meeting to discuss the issue
  • a decision about the disciplinary issue
  • a chance to appeal the decision
20
Q

What is the grievance policy and what are issues that can cause this?

A

A formal way for an employee to raise a problem or complaint to their employer. Issues include
- terms and conditions of the employment
- health and safety issues and concerns
- relationships with colleagues and management
- bullying and harassment
- working practices
- working environment
- changes in the organisation
- discrimination

21
Q

What is ACAS?

A

The advisory, conciliation and arbitration service is an independant public body funded by y the government. They work with employers and employees to improve relationships in the workplace. It has produced several codes of practice that set out the minimum standards of fairness that employers should follow including
- disciplinary and grievance policies
- collective bargaining with trade unions
- requests for flexible working

22
Q

What are employment tribunals?

A

They are responsible for hearing claims from people who think an employer has treated them unlawfully
They use ACAS codes of practice when deciding cases