Admissions, Transfers, and Discharges Flashcards
(35 cards)
Which of the following is true about patient concerns?
They are details that will work themselves out
They are not as important as getting your task done
They should be left to the nurses and therapy staff to work on
They should be prepared for and addressed with the patient
They should be prepared for and addressed with the patient
Which form must be reviewed and signed by the patient or a responsible family member?
Personal inventory
Valuables list
All of the above
Personal inventory
Valuables list
Which of the following is true of an assistant’s involvement with a patient’s belongings during an admission?
The assistant should list the patient’s belongings and file it without signatures.
The assistant should list the patient’s belongings and then get the patient to review it and sign it.
The patient’s personal belongings are the patient’s responsibility and the assistant should not get involved.
The assistant should list the patient’s belongings and then get the patient to review it and sign it.
Which of the following occurs when a patient arrives at a health care facility?
Transfer
Discharge
Admission
Admission
During Mr. Miller’s admission, he expresses his concerns about getting help when it is needed to the assistant, Nevin. What could Nevin do to reassure Mr. Miller that his needs will be met?
Show Mr. Miller how to use the call signal and explain with sincerity that someone on the staff will check on him often.
Laugh and tell Mr. Miller not to be so silly, of course nothing is going to happen to him.
Gently scold Mr. Miller for thinking that the staff wouldn’t do their job in looking after him.
All of the above
Show Mr. Miller how to use the call signal and explain with sincerity that someone on the staff will check on him often.
Why must assistants be familiar with admission, transfer, and discharge processes?
Assistants are typically responsible for the procedure.
Physicians expect that anyone on staff can fill-in if there is an emergency.
Knowing everything about your facility is part of being a professional.
Tasks for these procedures are often assigned to assistants.
Tasks for these procedures are often assigned to assistants.
Cara, an assistant, was about to begin a patient transfer, but was called away on an emergency. She quickly asks Marc, another assistant, to do the transfer for her. What should Marc do first?
Rush into the patient’s room and explain that he just got this assignment
Calmly take a minute to find out the patient’s name, any special needs the patient may have, and confirm where and how the patient is being transferred and if the new location is ready
Ask an assistant with less seniority to do the transfer
Calmly take a minute to find out the patient’s name, any special needs the patient may have, and confirm where and how the patient is being transferred and if the new location is ready
Which form lists the patient’s personal items that will be stored in a safe in the facility?
Personal inventory
Valuables list
All of the above
Valuables list
Regina, an assistant, is breezing through her admission routine with Mrs. Sampson, a new patient, and her adult children. She notices that Mrs. Sampson has a look of concern on her face. What should Regina do?
Slow down and with sincerity ask Mrs. Sampson if she has any questions or concerns
Keep going and hope that Mrs. Sampson will tune back in before she’s done
Continue the process, but speak directly to Mrs. Sampson’s children instead
All of the above
Slow down and with sincerity ask Mrs. Sampson if she has any questions or concerns
Which form lists all the patient’s personal items that will be kept in the patient’s room?
Personal inventory
Valuables list
All of the above
Personal inventory
Which of the following is a good way to address patient concerns?
Be courteous, but try not to get involved
Tell the patient that the nurse can address these issues with them
Have equipment and materials prepared
Focus on getting your task completed
Have equipment and materials prepared
Which of the following is the most important indicator of health of the body?
Level of consciousness
Pain and the patient’s reaction to stimuli
Vital signs
Color of the skin and size of the pupils
Vital signs
Which of the following is true of vital signs?
You will rarely need to measure a patient’s vital signs
Vital signs are the only indicators of a patient’s health.
It is critical you know how to measure vital signs accurately.
Measurement of pain isn’t necessary if you have already measured the patient’s vital signs.
It is critical you know how to measure vital signs accurately.
Which type of examination typically includes a blood and urine test? General EENT GYN All of the above
General
Which patient is likely to be uncomfortable in the supine position? A patient with back pain An elderly patient A patient with a hip replacement A patient with arthritis
A patient with back pain
During admission, what should you do if the patient is unable to answer questions?
Ask all family members to wait in the lounge or lobby
Ask all responsible family members to remain in the room
Ask a responsible family member to remain in the room and excuse the others
All of the above
Ask a responsible family member to remain in the room and excuse the others
Which type of examination requires an ophthalmoscope? General EENT GYN All of the above
EENT
What is the purpose of a baseline assessment?
To schedule the correct ratio of nurses to patients
To determine the total cost of the patient’s care
Used as a reference point to measure the patient’s progress
To determine if the patient needs to see a doctor
Used as a reference point to measure the patient’s progress
Which of the following would likely be included in a baseline assessment? Vital signs Body measurement Pain assessment Fall risk assessment All of the above
Vital signs
Body measurement
Pain assessment
Fall risk assessment
Why should a supervisor be consulted before placing an elderly patient into the prone position?
Limited range of motion in their necks can make it uncomfortable
It is an undignified position
It can cause circulatory problems in those with leg disabilities
All of the above
Limited range of motion in their necks can make it uncomfortable
Your patient is considerably overweight. As you measure the patient’s body weight, what should you do?
Attempt to put the patient at-ease by saying something like, “I never would have guessed that!”
Tell the patient that they have gained weight since their last appointment and suggest diet and exercise.
Tell the patient the weight measurement, despite being in a busy area of the office.
Record the patient’s weight in the chart and allow the physician to discuss it with the patient.
Record the patient’s weight in the chart and allow the physician to discuss it with the patient.
For which type of examination would a vaginal speculum be used? General EENT GYN All of the above
GYN
Tara, an assistant, usually helps patients unpack their belongings before orienting them to the room. A new patient, Mrs. Long, is preoccupied with concerns about how to find and use the telephone to call her daughter. What should Tara do?
Stick to her usual plan because that is how she likes to do it.
Be flexible by showing Mrs. Long how to use the phone first, so that she’ll be able to relax and concentrate on the rest of the important information.
Roll her eyes if Mrs. Long mentions the phone one more time.
All of the above
Be flexible by showing Mrs. Long how to use the phone first, so that she’ll be able to relax and concentrate on the rest of the important information.
During admission, at what point should observation of the patient begin?
After the admission forms have been completed
As soon as the assistant greets the patient
After the patient is settled in bed and belongings are put away
As soon as the initial examination begins
As soon as the assistant greets the patient
