Personal Status Flashcards
Which of the following is a trait that effective leaders demonstrate? Unapproachable Open-minded Resistant to change Judgmental
Open-minded
What is a good way to start meetings? Start on time Review the agenda Clarify the roles Welcome attendees All of the above
Start on time, review the agenda, clarify the roles, welcome attendees (All the above)
When is it appropriate to give hurtful criticism about a teammate's opinion? Only in team meetings Only in a private setting Only behind the teammate’s back Never
Never
David is a shy person and does not communicate well in large group settings. Should he give up his career goal of working in the medical field?
Yes, because group communication is essential for health care workers.
No, because group communication is not needed in the medical field.
No, because group communication skills can be developed through hard work and dedication.
No, because group communication skills can be developed through hard work and dedication.
Which type of team role increases productivity and strengthens interpersonal relationships?
Maintenance roles
Task roles
Self-centered roles
Maintenance roles
Which type of team role is required for completing a task?
Task roles
Self-centered roles
Maintenance roles
Task roles
Why is it important for health care workers to have frequent conferences?
To keep all team members aware of a patient’s status
To outline the duties of each team member
To establish goals
All of the above
To keep all team members aware of a patient’s status; to outline the duties of each team member; to establish goals (All the above)
Recognizing oneself as part of a whole and working toward a common purpose is called what? Education Respect Communication Team identity
Team identity
Conflict resolution strategies that use a more positive approach require \_\_\_\_\_. Stubbornness Compromise Criticism Superiority
Compromise
In the hospital setting, every health care worker is a member of a ____.
Team
Club
Union
Team
As a team leader, why should you avoid negative attitudes?
They can be destructive and prevent the team from achieving goals.
They make you appear as an autocratic leader.
They keep you and team members from being friends.
They can make the work day seem long.
They can be destructive and prevent the team from achieving goals.
What is a step you can take to manage meeting time? Don't allow anyone else to speak. Ignore the meeting agenda Ask for help managing time All of the above
Ask for help managing time
Which type of leader is typically the most successful?
Autocratic
Democratic
Laissez-faire
Democratic
Which type of team role is negative and can hinder team progress?
Maintenance roles
Self-centered roles
Task roles
Self-centered roles
Which of the following is an example of enthusiasm? Criticizing a co-worker Encouraging the team Being late for work Being open to new ideas
Encouraging the team
You have answered 1 of 15 questions.
Question # 2
Bradley was late to work this morning. However, no one saw him come in late. When filling out his time sheet, he is tempted to record that he arrived at work on time. But Bradley does the right thing by recording the actual time that he arrived at the facility. Which trait does he demonstrate? Honesty Respect Flexibility Enthusiasm
Honesty
Which of the following is NOT a way that regular physical activity affects the body? Develops muscle tone Maintains circulation Improves emotional well-being Adds tension
Adds tension
Which of the following items demonstrates flexibility? Learning a new method Using an old procedure Ignoring medical advancements Refusing to try something new
Learning a new method
What is NOT an important part of being a good communicator? Speaking clearly Being accurate Listening attentively Being persuasive
Being persuasive
How should health care workers behave during interactions with patients and co-workers? Disrespectfully Opinionated Professionally Judgmentally
Professionally
Which of the following demonstrates responsibility? Taking extended lunch breaks Procrastinating Admitting to a mistake Lying about an error
Admitting to a mistake
When is it acceptable to criticize cultural or religious beliefs in the workplace?
When the beliefs conflict with your personal beliefs
When you criticize the person behind their back
It is never acceptable to criticize cultural or religious differences.
If it is just a coworker and you having a short chuckle
It is never acceptable to criticize cultural or religious differences.
How should health care workers keep their fingernails? Short and rounded Long and pointed Short and polished, or artificial nails There is no rule about fingernails.
Short and rounded
When is it acceptable to be dishonest in a health care facility? When it benefits the health care worker When it benefits the patient When it benefits the supervisor It is never acceptable to be dishonest.
It is never acceptable to be dishonest.
