Angela Leadership and Navigation Flashcards
(786 cards)
True or False: Herzberg’s Two-Factor Theory states that salary and benefits are motivators.
False
Reason: In Herzberg’s theory, salary and benefits are hygiene factors, not motivators. They prevent dissatisfaction but don’t drive motivation.
True or False: McClelland’s Needs Theory suggests motivation is intrinsic and arises from achievement, affiliation, and power.
True
Reason: McClelland believed individuals are motivated by internal needs for achievement, affiliation, and power.
True or False: According to Locke’s Goal-Setting Theory, vague goals are more motivating than specific goals.
False
Reason: Locke’s theory emphasizes that specific and measurable goals increase employee motivation and performance.
True or False: Vroom’s Expectancy Theory uses the formula: Expectancy × Instrumentality × Valence = Motivation.
True
Reason: Vroom’s theory explains that motivation is a product of believing effort will lead to performance (expectancy), performance will lead to outcomes (instrumentality), and outcomes are valued (valence).
True or False: Skinner’s Incentive Theory is grounded in intrinsic motivation rather than reinforcement.
False
Reason: Skinner’s theory is based on reinforcement, often using financial or tangible rewards to increase behavior.
True or False: Alderfer’s ERG Theory proposes that lower-level needs must be completely satisfied before higher-level needs become motivating.
False
Reason: ERG Theory differs from Maslow by allowing multiple needs (existence, relatedness, growth) to be pursued simultaneously, not sequentially.
Which of the following best reflects Herzberg’s concept of a hygiene factor?
A. Recognition for performance
B. Opportunities for growth
C. Job security and salary
D. Autonomy in decision-making
C. Job security and salary
What are the three motivators in McClelland’s Needs Theory?
A. Existence, Relatedness, Growth
B. Power, Affiliation, Achievement
C. Hygiene, Motivation, Feedback
D. Reward, Punishment, Reinforcement
B. Power, Affiliation, Achievement
Reason: McClelland identified these three as primary needs that drive intrinsic motivation.
In Locke’s Goal-Setting Theory, what makes goals most effective?
A. Being broad and inspirational
B. Being assigned by upper management
C. Being specific and measurable
D. Being rewarded with monetary bonuses
C. Being specific and measurable
Reason: Clear, challenging goals lead to higher performance and commitment.
According to Vroom’s Expectancy Theory, what does “Instrumentality” mean?
A. The belief that performance leads to reward
B. The belief that effort leads to performance
C. The value of the reward
D. The need for social belonging
A) The belief that performance leads to reward. Reason: Instrumentality refers to the perceived connection between performance and outcome.
Which theory focuses on how reinforcement, especially financial, shapes behavior?
A. Herzberg’s Two-Factor Theory
B. Vroom’s Expectancy Theory
C. Skinner’s Incentive Theory
D. McClelland’s Needs Theory
C. Skinner’s Incentive Theory
Reason: Skinner emphasized reinforcement (positive or negative) as the driver of behavior, often using financial rewards.
In Alderfer’s ERG Theory, what does the “G” in ERG stand for?
A. Gratification
B. Guidance
C. Growth
D. Goals
C. Growth
Reason: ERG stands for Existence, Relatedness, and Growth—three core human needs.
True or False: Emotional intelligence includes the ability to understand and manage one’s own emotions as well as the emotions of others.
True
Reason: Emotional intelligence is defined as the ability to perceive, use, understand, manage, and handle emotions—both your own and others’.
True or False: Social intelligence is an innate trait that cannot be developed over time.
False
Reason: Social intelligence develops from experience, including learning from social successes and failures.
True or False: Social intelligence is more commonly referred to as “tact.”
True
Reason: The ability to interact gracefully and effectively in social situations is often called “tact,” which reflects social intelligence.
True or False: Emotional intelligence focuses only on social relationships and interactions.
False
Reason: Emotional intelligence includes not just social aspects, but also personal emotional awareness, regulation, and use of emotion in reasoning.
What is the primary focus of emotional intelligence?
A. Mastery of technical skills
B. Ability to control others’ behavior
C. Understanding and managing emotions
D. Logical problem-solving
C. Understanding and managing emotions
Reason: Emotional intelligence centers on perceiving, using, understanding, and regulating emotions
Which of the following best describes social intelligence?
A. The ability to process numerical data
B. The ability to develop close friendships only
C. The capacity to know oneself and others through experience
D. The use of emotional cues to manipulate behavior
C. The capacity to know oneself and others through experience
Reason: Social intelligence involves learning from interpersonal interactions and adjusting behavior accordingly.
Social intelligence is most commonly associated with which of the following terms?
A. Logic
B. Tact
C. Grit
D. Competence
Tact
Reason: “Tact” refers to the diplomatic and thoughtful behavior shown in social interactions, a key trait of social intelligence.
Which of the following is not a component of emotional intelligence?
A. Using emotions
B. Avoiding emotions
C. Understanding emotions
D. Managing emotions
B. Avoiding emotions
Reason: Emotional intelligence involves engaging with emotions productively, not avoiding them.
What is social intelligence?
The ability to understand and manage social interactions and relationships.
True or False: Social intelligence is solely based on cognitive ability.
False
Which of the following is a key component of social intelligence? A) Emotional awareness B) Mathematical skills C) Technical knowledge
A) Emotional awareness