Applying best practice

Question 1

how can you be non judgemental?

Answer 1

1. Not making assumptions about people
2. Using empathy
3. Being open minded and accepting

Question 2

how can you respect others views?

Answer 2

1. Providing person centred care
2. providing choice

Question 3

how can you ensure anti discriminatory practice?

Answer 3

1. Treat everyone fairly
2. Challenge discriminatory actions
3. Activities and services are accessible to all

Question 4

how can you value diversity?

Answer 4

1. Wide range of festivals celebrated
2. Food options from a range of cultures
3. Resources, displays and activities

Question 5

how can you use effective communication?

Answer 5

1. Using vocabulary that can be understood
2. Using specialist methods if required (eg sign language)
3. Adapting communication

Question 6

what’s the importance of staff training and development?

Answer 6

1. Ensure staff are up to date with legislation, knowledge & skills
2. Ensure staff are aware of procedures to follow

Question 7

what’s the importance of mentoring?

Answer 7

allows personal growth, expands knowledge and skills

Question 8

how can you correctly use monitoring?

Answer 8

1. Checking progress
2. Observations
3. surveys

Question 9

how to manage performance correctly?

Answer 9

1. raise concerns
2. meetings
3. Feedback

Question 10

what is the importance of staff meetings?

Answer 10

1. share what went well
2. raise concerns
3. Reminders of policies and procedures