Flashcards in BEC MCQ homework B.1.2 Deck (10):
Quality programs- Techniques to analyze and Find Problems
Fish bone diagram- Fishbone diagram describes process the contributions to the process and the potential problems that could occur at each phase of process. The chronological sequence of events is represented by single horizontal line while the contributions to the process are represented by diagonal lines that create image of a fishbone
Control chart show the performance of a particular process in relation to acceptable upper and lower limits of deviation. Performance within limits is termed aas statistical control. Processses are desisgned to ensure that performance consistently falls within the acceptable range of error.
A pareto diagram represents individual and cumulative
graphical analysis of error by type
value chain analysis
Value chain analysis is a macro level flowchart that shows the releationship between broad functional areas the product defined by organization and the manner in which value is added at each link in the chain
Most effective incentive designs encourage non financials effort of the manager
Tying incentives to manager's individual incentive effort
Would be information used by a company in comparing its financial data to published information.
Uses data as the foundation for identifying target markets. Big Box promotes low prices without targeting any specific database
Network marketing is a form of referral marketing.
Offers lowest possible prices for consumer goods