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Flashcards in Business 4: The Internet Deck (82)
1

Define e-commere.

- Electronic completion of exchange (buying and selling) transactions

2

Define e-business.

- More general term than e-commerce
- Any use of IT, particularly networking and communications tech, to perform business processes in an electronic form

3

What does EDI stand for?

Electronic data interchange

4

What is EDI (Electronic Data Interchange)?

- Computer to computer exchange of business transaction documents (e.g. purchase orders, confirmations, invoices)
- In structured formats
- That allow the direct processing of the data by the receiving system

5

Give an example of EDI (Electronic Data Interchange).

- Manufacturer sending an e-purchase order to a supplier

6

Compared to traditional paper-based processing, what are the benefits of EDI?

- Reduced handling costs
- Increased processing speed

7

EDI requires that all transactions be submitted in what format?

Standard data format

8

Define mapping.

- Process of determining the correspondence b/w data elements in an organization's terminology and data elements in standard EDI terminology

9

What does XML stand for?

Extensible markup language

10

What is XML?

Tech that has been developed to transmit data in flexible formats instead of the standard formats of EDI

11

What is XML?

Tech that has been developed to transmit data in flexible formats instead of the standard formats of EDI

12

What does XML tell the system?

- Format of the data
- What kind of info the data is

13

Why may XML replace EDI?

- XML tags can be read by many different software applications

14

Why is internet-based EDI replacing VAN-based EDI?

B/c it is considerably cheaper

15

Why is internet-based EDI replacing VAN-based EDI?

B/c it is considerably cheaper

16

What does VAN stand for?

Value added network

17

What are four ways that EDI (electronic data interchange) can be implemented?

1) Direct links
2) Service bureaus
3) VANs
4) Internet

18

What are four ways that EDI (electronic data interchange) can be implemented?

1) Direct links
2) Service bureaus
3) VANs
4) Internet

19

What are four ways that EDI (electronic data interchange) can be implemented?

1) Direct links
2) Service bureaus
3) VANs
4) Internet

20

What is the greatest risk associated with an organization's use of EDI (electronic data interchange)?

Unauthorized access to the organization's systems

21

What is the greatest risk associated with an organization's use of EDI (electronic data interchange)?

Unauthorized access to the organization's systems

22

True or false.

Modifying and negotiating trading contracts with trading partners and with communications provides are costs of EDI.

True

23

Audit trails in EDI systems should include what two things?

1) Activity logs of failed transactions
2) Network and sender/recipient acknowledgements

24

Audit trails in EDI systems should include what two things?

1) Activity logs of failed transactions
2) Network and sender/recipient acknowledgements

25

What drives the difference between EDI and e-commerce?

Choice of network (VAN which is private vs. Internet which is public)

26

What drives the difference between EDI and e-commerce?

Choice of network (EDI...VAN which is private vs. E-commerce...Internet which is public)

27

What drives the difference between EDI and e-commerce?

- Choice of network
- EDI...VAN which is private vs.
- E-commerce...Internet which is public

28

What drives the difference between EDI and e-commerce?

- Choice of network
- EDI: VAN which is private vs.
- E-commerce: Internet which is public

29

What drives the difference between EDI and e-commerce?

- Choice of network
- EDI: VAN which is private vs.
- E-commerce: Internet which is public

30

What is the primary advantage of using a VAN (value-added network)?

- More secure

31

What is the primary advantage of using a VAN (value-added network)?

- Security (more secure)

32

What is the primary advantage of using a VAN (value-added network)?

- Security (more secure)

33

What does BPR stand for?

Business Process Reengineering

34

What does BPR stand for?

Business Process Reengineering

35

What is BPR (business process reengineering)?

- Analysis and redesign of business processes and info systems to achieve significant performance improvements

36

What is BPR (business process reengineering)?

- Analysis and redesign of business processes and info systems to achieve significant performance improvements

37

What are the five major advantages of B2B e-commerce?

1) Speed
2) Timing
3) Personalization
4) Security
5) Reliability

38

What is the importance of B2B?

- Makes purchasing decisions faster, simpler, safer, more reliable, and more cost effective

39

What is the importance of B2B?

- Makes purchasing decisions faster, simpler, safer, more reliable, and more cost effective

40

Should an organization consider channel conflicts in deciding when and how to engage in e-commerce?

YES
- need to consider the possibility of stealing business from existing sales or channels

41

Should an organization consider the selection of the business model in deciding when and how to engage in e-commerce?

YES
- many e-commerce or Internet business models are unproven

42

Should an organization consider the selection of the business model in deciding when and how to engage in e-commerce?

YES
- many e-commerce or Internet business models are unproven

43

What does ERP stand for?

Enterprise Resource Planning Systems

44

What does ERP stand for?

Enterprise Resource Planning Systems

45

What does SCM stand for?

Supply Chain Management

46

SCM is concerned with what four important characteristics of every sale?

1) What (goods received should match goods ordered)
2) When (goods should be delivered on or before the date promised)
3) Where (goods should be delivered to the location requested)
4) How much (cost of goods should be as low as possible)

47

SCM is concerned with what four important characteristics of every sale?

1) What (goods received should match goods ordered)
2) When (goods should be delivered on or before the date promised)
3) Where (goods should be delivered to the location requested)
4) How much (cost of goods should be as low as possible)

48

What are the three key objectives of SCM?

1) achieve flexibility and responsiveness
2) supply chain planning software
3) often termed as an extension of ERP (enterprise resource planning)

49

What are the three key objectives of SCM?

1) achieve flexibility and responsiveness
2) supply chain planning software
3) often termed as an extension of ERP (enterprise resource planning)

50

What does CRM stand for?

Customer relationship management system

51

What does ASP stand for?

Application service providers

52

What do ASPs do?

Provide access to application programs on a rental basis

53

What do ASPs do?

Provide access to application programs on a rental basis

54

What does HTML stand for?

Hypertext markup language

55

What is HTML?

- Tag-based formatting language used for webpages

56

What is HTML?

- Tag-based formatting language used for webpages

57

What does HTTP stand for?

Hypertext transfer protocol

58

What is HTTP?

Communications protocol used to transfer webpages on the world wide web

59

What does URL stand for?

Uniform resource locator

60

What is URL?

Technical name for a web address, which consistently directs the user to a specific location on the web

61

http://www.becker.com.us

What does the www indicate?

indicates a web server

62

http://www.becker.com.us

What does the www indicate?

indicates a web server

63

http://www.becker.com.us

What does Becker indicate?

domain name (Becker is the subdomain name and becker.com is the full domain name)

64

http://www.becker.com.us

What does .com indicate?

Top-level domain (often called generic top-level domains)

65

http://www.becker.com.us

What does .com indicate?

Top-level domain (often called generic top-level domains)

66

What does TCP stand for?

Transport control protocol

67

What is TCP?

Transmission protocol of the internet protocol suite

68

What is a domain name?

- Name that indicates one or more internet protocol (IP) addresses (a numerical label assigned to each device in a network)

69

What does DNS stand for?

domain name system

70

What is a DNS?

- system of domain names that is employed by the Internet

71

True or false.

Domain name warehousing is the practice of obtaining control of domain names w/ the intent of owning them w/o using them.

True

72

What do you call a computer that delivers a webpage upon request?

Web server

73

True or false.

Every web server has an IP address.

True

74

What do you call an organization that maintains a number of web servers and provides fee-paying customers with the space to maintain their websites?

web hosting service

75

What do you call the set of standards for wireless local area networks (LANs)?

Wi-Fi

76

What do you call an Internet protocol for transporting data b/w different applications w/i a company's boundaries or across companies?

Web services

77

True or false.

An advantage of using the Internet for e-commerce rather than a traditional VAN is that the Internet permits EDI transactions to be sent to trading partners as transactions occur.

True (rather than batching them periodically as with a VAN)

78

True or false.

An advantage of using the Internet for e-commerce rather than a traditional VAN is that the Internet permits EDI transactions to be sent to trading partners as transactions occur.

True (rather than batching them periodically as with a VAN)

79

Does EDI require that companies have a prior relationship?

YES

80

Does EDI require that companies have a prior relationship?

YES (agreements will have been drawn up b/w the companies to outline how the systems will operate)

81

Does EDI require that companies have a prior relationship?

YES (agreements will have been drawn up b/w the companies to outline how the systems will operate)

82

Does every site connected to a TCP/IP network have a unique address?

YES