ch 1 OB

Question 1

organizational behaviour

Answer 1

the systemic study and application of knowledge about how individuals and groups act within the organizations where they work

Question 2

three levels of analysis in OB

Answer 2

examining the individual, group, organization

Question 3

three critical levels

Answer 3

you care
employers care
organizations care

Question 4

OB research methods

Answer 4

surveys
field studies
laboratory studies
case studies
meta-analysis

Question 5

reliability

Answer 5

consistency of the measurement

Question 6

validity

Answer 6

the underlying truth of the measurement

Question 7

challenges of OB

Answer 7

ethical
lack of employee engagement
technology
flattening world - more level access to info
sustainability and green business practices
aging workforce and millennial generation
outsourcing - having someone outside the formal ongoing organization doing work previously handled in house