ch 11 Flashcards
What does SWOT analysis stand for?
strengths, weaknesses, opportunities, and threats
What are the five steps to problem solving?
1) identify and define the problem
2) analyze the problem
3) identify possible solutions, 4) select the best solu- tion,
5) implement the solution.
What are the 5 steps to problem solving?
1) identify and define the problem
2) analyze the problem
3) identify possible solutions, 4) select the best solu- tion,
5) implement the solution.
Journalist’s Six Questions
who what where when how
What are the 4 steps of SWOT?
- What is the greatest strength?
- What is our greatest weakness?
- What is our biggest opportunity?
- What is the most significant threat?
Opportunities and threats are what kind of factor?
external
Opportunities and threats are what kind of factor?
external
What are the four steps of force-field analysis
- Identify the goal, objective, or target the group is trying to achieve (such as more money, fewer errors).
- On the right side of the chart, list all the restraining forces—those that currently keep the group from achieving its goal.
- On the left side of the chart, list all the driving forces—those that currently help the group achieve its goal.
- The group can now decide whether to do one of three things: (a) increase the driv- ing forces; (b) decrease the restraining forces; (c) increase selected driving forces and decrease those restraining forces over which the group has control.
Know the force-field diagram
https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiRn9XugP7XAhWMy4MKHY5fBLoQjRwIBw&url=http%3A%2F%2Fwww.valuebasedmanagement.net%2Fmethods_lewin_force_field_analysis.html&psig=AOvVaw2-K0PwUgepQa1ofVAvNDZ4&ust=1512945907033580
what is force-field analysis?
group needs to have a clear statement of its goal, which can be stated in terms of what the group wants more of or less of (for example, “We need more money, more time, or less interference from others”)
