Ch 3 Flashcards
Maslow’s Theory
Abraham Maslow asserted that all humans have basic needs to be arranged in a hierarchy; that is, people do not concern themselves with higher-level needs until lower-level needs are satisfied
Hidden Agenda
Private goals toward which individuals work while seeming to work toward the group goal.
Schutz’s Theory
Elaborate theory of interpersonal behavior. 3 basic human needs influence individuals as they form and interact in groups
What are the 3 basic human needs according to Schutz?
inclusion
control
affection
Mutuality of Concern
degree of which members share the same lvl of commitment to the group or team-during the early stages of group formation
Social Loafing
Defined as the tendency for people to hold back from contributing (to loaf) in a group because they assume someone else will do the work.
Inclusion
They want to be recognized and feel included. They also have needs to share and want to include others in their activities.
Control
People have varying needs to control or to be controlled that groups can satisfy
Affection
Individuals satisfy their affection needs through giving and receiving emotional support in groups.
Similarity
degree to which two people are alike
Complementarity
The degree to which two people are compatibly different from each other
Culture
learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of ppl
Proximity, contact and interaction
actual, physical availability of other ppl
High-context culture
one in which more emphasis is placed on nonverbal communication
Low-context culture
places more emphasis on verbal expression
