CH 7 - Staff Management (Early Intervention) Flashcards
(32 cards)
What are the four phases of ‘Early Intervention’
Clue: Id An In Fe (4)
- Identification
- Analysis
- Intervention
- Feedback
In the ‘Identify’ phase of Early Intervention, what are the four ways of identifying employees can be initiated?
- employees themselves
- peers
- supervisor
- Early Intervention Data (where supervisor is notified should make a referral to either Early Intervention district lead or Early Intervention Team, PNHQ)
What is considered:-
‘Inappropriate behaviour’ (6) and
what is not considered Inappropriate behaviour? (3)
- Unethical Behaviour (Includes what can cause you concern)
- Breaches of CoC
- Serious wrongdoing (Protected Disclosures Act)
- Harassment
- bullying
- discrimination
NOT
- issues with terms & cond of employment
- personal grievances
- accusations were known to be false
If you are receiving a report of inappropriate behaviour, what steps MUST you take?
Clue: D, Fulld, Adv, Rep, Rec (5)
- Discuss (neutral & unbiased)
- Obtain full details, nature, names, date, time, etc
- Advise initial steps, who will be informed protection/support available
- Report People Group, PNHQ
- Record Detailed records
What is the term ‘support Supervisor’ mean?
This is the person delegated responsibility for providing support whether they are your supervisor or an alternative.
What are the three tiers of Support offered for Speck Up?
Clue: CSR, PM, AI (3)
- Core Supervisor Responsibility
- Proactive Management
- Active Intervention
In the tiers of support for Speak Up, tier two is ‘Proactive Management. In what circumstances does this tier of support apply?
Clue: Allegation requires? (2)
Retaliation (1)
- Allegation requires a criminal or employment investigation
- Retaliation already being experienced
When tier two (Proactive Management) of Speak Up support is activated what will a supervisor do as soon as possible?
CLUE: Me, Id2M, Sup, WO (4)
- Meet and discuss any concern
- Identify steps to mitigate concerns
- Offer support person
- Offer welfare officer and EAP counselling
What happens when tier three (Active Intervention) of Speak Up support, is activated? (2)
- People Group PNHQ notify District Harassment Officer and/or Executive Leadership Board (ELB) HO works with employee,
- Supervisor and Executive Leadership Board (ELB) where necessary
Employees are required to self-report under six certain circumstances. What circumstances are these?
Clue: CtC, E, DLS, S> PO, CI ( 4 traffic 2 other)
- Court charges
- EBA
- Drivers licence suspension
- Speeding notice (>40km/h)
- Protection Order
- Charge/infringement that could lead to suspension of D/L
What are the five principles of the Discrimination and Harassment Policy? (6) Clue:
CoC
V………….
Constructive………………….
Right 2 Rep &…………………
Right 2 Subst of………………….
Res in
- Employees must adhere to CoC
- Values
- Constructive dialogue to try and resolve
- Right to representation and support
- Right to know substance of the allegation
- Resolved in a timely manner
The definition of Harassment has four criteria in relation to the behaviour in which ALL must be present to constitute harassment. What are the four criteria?
Clue: NL, NW&U, OHIT, Re or SN (4)
- Not legitimate
- not welcomed and unsolicited
- offensive, humiliating, intimidating, threatening
- repeated or significant nature (detrimental effect on the employee)
What action can be taken for minor Discrimination and Harassment matters? (4)
- Do nothing
- Speak with respondent
- Letter to respondent
- Third party to speak with respondent
What are three key things employee are expected to do in regards to maintaining professional distance?
Clue: Maintain…, Manage…, Avoid… (3)
- Maintain professional distance from those we deal with
- Manage personal relationships where imbalance of power or conflict of interest
- Avoid unethical or inappropriate relationships
What 3 main reasons can professional relationships be unequal? (3)
Clue: Required………………
power……………..
Began……………..
- required to disclose private personal info, not reciprocated
- Power held to make decision (arrest, issue ION etc)
- Begin vulnerable due to circumstances
What groups of people create the greatest risk to form a personal relationship with and must be avoided as the relationship would be unethical? (7)
- Offenders
- victims
- complainants
- in custody
- informants
- witnesses/families
- vulnerable persons
What are the six principles in regards to the Use of Technology policy?
Clue E R P N A S (6)
- Embrace/Actively support policy
- Responsible use no expectation of privacy
- Police entitled to access any data on police device
- Not to misuse police technology
- Apply CoC and
- SELF to use
Name the elements of the SELF-test?
- SCRUTINY - Would your decision or behaviour withstand scrutiny and be seen as appropriate by others?
- ENSURE COMPLIANCE - Does your decision or behaviour comply with the Code and other Police policy, general instructions and procedural expectations?
- LAWFUL - Is your decision or behaviour lawful?
- FAIR - Is your decision or behaviour fair and reasonable
Misconduct:- List (10)
- Breaching Police policies or procedures
- Treating a person harshly
- Using abusive or offensive language
- Misuse of Police internet or email systems
- Using any Police databases for any unauthorised or personal purpose
- Being absent from work or late without proper reason
- Failure to declare a conflict of interest
- Misuse, mistreatment or not taking reasonable care of Police property
- Not complying with a lawful and reasonable instruction without a good and sufficient reason
- Bringing Police into disrepute through any actions or behaviour
Serious misconduct:- List (9)
- Being convicted of or pleading guilty to an offence
- Corruption – accepting a bribe, inducement or reward
- Bullying or harassment
- Sexual misconduct
- Theft or dishonesty of any kind
- Unauthorised access to, or disclosure of any matter or information related to Police business including NIA
- Repeated misconduct (including breach of a warning)
- Knowingly making a false declaration or statement (including incorrectly recording data)
- Excessive unjustified violence
Performance management - Name the order of performance management steps, starting with
Clue: 1. Informal discussion (6 total)
- Informal discussion
- performance meeting
- performance improvement plan PIP
- completion of PIP standard reached
- did not reach - revise the plan
- progress to disciplinary policy
Disciplinary policy - process steps Clue: (10)
- Conduct
- Undertake
- Notify
- Provide
- Advise
- Allow them
- Consider
- Notify
- Ensure
- Ensure
- Conduct disciplinary processes fairly and reasonably
- Undertake an employment investigation only where there is good reason to do so
- Notify employees of employment investigation in relation to them
- Provide details of specific allegations
- Advise right to take advice and be represented
- Allow reasonable opportunity to respond to allegations
- Consider the employee’s explanation in an unbiased manner, free from predetermination and uninfluenced by irrelevant considerations
- Notify the employee of the outcome
- Ensure outcomes are proportionate
- Ensure privacy of Police employees and the confidentiality of the investigation is maintained.
Initial Assessment - What are the steps (4)
Clue:
- Purp
- Wh
- Wha
- Conf
- PURPOSE - identify if there is an issue
- WHO does it apply to
- WHAT to consider/substance/alleged breach
- CONFIDENTIALITY who needs to know
Categorisation - what is Not Considered? (As in what is in not include) (2)
- Poor performance
- One-off low-level breach
