Ch4 Making the Connection technology Flashcards Preview

Intro to Business 1 > Ch4 Making the Connection technology > Flashcards

Flashcards in Ch4 Making the Connection technology Deck (27):

management of information systems (MIS)

a discipline that involves the management of people, process, and technology around the care of information.


information system (IS)

the combination of technology, people, and process that an organization uses to produce and manage information.


information technology (it)

the equipment and technologies used to manage and process information.


chief information officer (CIO)

an executive responsible for managing all information resources and processes in an organization.


knowledge worker

a worker who develops or uses knowledge, contributing to and benefiting from information used in performing various tasks, including planning, acquiring, searching, analyzing, organizing, storing, programming, producing, distributing, marketing, or selling functions.



an electronic filing system that collects and organizes data and information.


transaction-processing system (TPS)

an information system that handles the daily business operations of a company. The system receives and organizes raw data from internal and external sources for storage in a database using either batch or online processing.


batch processing

a method of updating a database in which data re collected over some time period, but processed together.


online (real-time) processing

a method of updating a database in which data are processed as they become available.


management support system (mss)

an information system that uses the internal master database to perform high-level analyses that help managers make better decisions.


data warehouse

An information technology that combines many databases across a whole company into one central database that supports management decision making.


data mart

a special subset of a data warehouse that deals with a single area of data and is organized for quick analysis.


decision support system (DSS)

a management support system that helps managers make decisions by using interactive computer models that describe real-world processes.


executive information system (EIS)

a management support system that is customized for an individual executive; it provides specific information for strategic decisions.


expert system

a management support system that gives managers advice similar to what they would get from a human consultant; it uses artificial intelligence to enable computers to reason and learn to solve problems in much the same way that humans do.


office automation system

an information system that uses information technology tools such as word-processing system, e-mail systems, cellphones, smartphones, pagers, and facsimile (fax) machines to improve communications throughout an organization.


local area network (LAN)

a network that connects computers at one site, enabling the computer users to exchange data and share the use of hardware and software from a variety of computer manufacturers.


wide area network (WAN)

a network that connects computers at different sites via telecommunications media such as phone lines, satellites, and microwaves.


computer network

a group of two or more computer systems, as well as devices (such as printers, external hard drives, modems and routers), linked together by communications channels to share data, commands, information and other resources.


metropolitan area network (MAN)

a network that covers a larger geographic area than a LAN, but generally a smaller area than a WAN.



an internal, corporate-wide area network that uses internet technology to connect computers and link employees in many locations and with different types of computers.


enterprise portal

a customizable internal website that provides proprietary corporate information to a defined user group, such as employees, supply chain partners, or customers.


virtual private networks (VPNs)

Private corporate networks connected over a public network, such as the internet. VPNs include strong security measures to allow only authorized users to access the network.


Application Service providers (ASP)

A service company that buys and maintains software on its servers and distributes it through high-speed networks to subscribers for a set period and price.


Managed Service Providers (MSPs)

the next generation of ASPs, offering customization and expanded capabilities such as business processes and complete management of the network servers.


Knowledge management (KM)

the process of researching, gathering, organizing, and sharing an organization's collective knowledge to improve productivity, foster innovation, and gain competitive advantage.


computer virus

a computer program that copies itself into other software and can spread to other computer systems.