Change Flashcards

(34 cards)

1
Q

Organisational change

A

The adoption of a new idea or behaviour from the internal or external environments by an organisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Proactive

A

Initiates change rather than simply reacting to events

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Reactive

A

Waits for change to happen and then responds to it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Recession

A

A decrease in the level of economic activity resulting in reduced spending, rising unemployment and a slow rate of economic growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Emissions trading scheme

A

Regulates the buying and selling of permits to emit greenhouse gases

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Force-field analysis

A

Outlines the process of determining which forces drive and which resist a proposed change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Driving forces

A

Those forces that support the change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Restraining forces

A

Those forces that work against the change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Organisational inertia

A

Refers to an unenthusiastic response from management to proposed change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Change management process

A

The sequence of steps that a manager would follow for the successful implementation and adoption of change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Facilitator

A

Someone who helps people achieve an objective by providing unobtrusive assistance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Change agent

A

A person or group of people who act as catalysts, assuming responsibility for managing the change process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Manipulation

A

The skilful or devious exertion of influence over someone to get them to do what you want

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Cooptation

A

Involves the selection of an influential person among the potential resistors to be involved with the development and implementation of the change process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Corporate social responsibility

A

Involves managing organisational processes in order to produce an overall positive impact on the community

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Triple bottom line

A

Refers to the social, economic and environmental performance of an organisation

17
Q

Ecological sustainability

A

Occurs when economic growth meets the needs of the present population without endangering the ability of future generations to meet their needs

18
Q

Sustainability report

A

A comprehensive report of what a business has done, and is doing, with regard to social issues that affect it

19
Q

Business ethics

A

Refers to the application of moral standards to organisational behaviour

20
Q

Corporate code of conduct

A

A set of ethical standards for managers and employees to abide by

21
Q

Global economy

A

The world economy and refer to the economic activity going on in the world, including; flow of all trade, finance, technology, labour and investment

22
Q

Global manager

A

Pursues organisational objectives in international settings and conducts business in numerous countries with different cultures

23
Q

Merger

A

A combination of two companies to form a new company

24
Q

Acquisition

A

The purchase of one company by another with no new company being formed

25
Privatisation
The process of transferring the ownership of a government business to the private sector
26
Leadership
The process of positively influencing and encouraging individuals to set and achieve objectives
27
Transformational change
Often results in a complete restructure throughout the whole organisation
28
Incremental change
Results in minor changes, usually involving only a few employees
29
Structural change
Refers to changes in the organisation's structure - the organisational chart
30
Outsourcing
The contracting of some organisational operations to outside suppliers
31
Teamwork
Involves people who interact regularly and coordinate their work towards a common goal
32
Flexible manufacturing
Production by computer controlled machines that can adapt to various versions of the same operation
33
Change
Any alteration in the internal or external environments
34
Technological development
The process of invention and innovation of electronic components of a workplace