Human Resources Part 2

Question 1

Employer

Answer 1

Exercises control over employees, has responsibility for payment of wages, holds the power to dismiss employees

Question 2

Employee

Answer 2

Is a worker under an employer’s control (control may involve the location of the workplace, the way in which the work is performed and the degree of supervision involved)

Question 3

Trade unions

Answer 3

Organisation’s formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and the working conditions of their members

Question 4

Employer associations

Answer 4

Organisation’s that represent and assist employer groups

Question 5

Log of claims

Answer 5

A list of demands made by workers (often through their unions) against their employers, these demands cover specific wages and conditions

Question 6

Award

Answer 6

A legally binding agreement that sets out minimum wages and conditions for a group of employees

Question 7

Collective bargaining

Answer 7

Involves determining the terms and conditions of employment through direct negotiation between unions and employers

Question 8

Wage indexation

Answer 8

A process whereby wage increases are given by a tribunal in national wage cases, in line with increases in the cost of living prices

Question 9

Enterprise bargaining

Answer 9

The process of directly negotiating wages and employment conditions between employers and employees at the enterprise level

Question 10

Conciliation

Answer 10

Occurs when a third party participates in the resolution of a dispute and attempts to help resolve the differences through discussion

Question 11

Arbitration

Answer 11

Occurs when a judge or panel of ‘judges’ hears both arguments in a dispute in a more formal court-like setting and determines the outcome

Question 12

Collective/enterprise agreement

Answer 12

A negotiated agreement between an employer and a union or a group of employees about conditions of employment

Question 13

Common law individual employment contract

Answer 13

Covers those employees who are not under any Award or collective/enterprise agreements regarding conditions of employment

Question 14

Employee relations

Answer 14

Refers to the total interaction between an employer and the employee in regard to the establishment of conditions of employment

Question 15

Centralised approach

Answer 15

A system of employee relations whereby governments and their central tribunals determine the wages and working conditions of all employees

Question 16

Decentralised approach

Answer 16

A system of employee relations whereby individual employers and employees negotiate wages and working conditions