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Flashcards in Chap-4 terms Deck (30):
1

Job?

formal group or cluster of tasks

2

Role?

an expected pattern or set of behaviors

3

Job analysis?

systematic process of identifying and describing the important aspects of a job and the characteristics a worker needs to do it well

4

Job family?

grouping of jobs that either call for similar worker characteristics or contain parallel work tasks

5

Future-oriented job analysis?

technique for analyzing new jobs or how jobs will look in the future

6

Essential functions?

fundamental duties or tasks of a position

7

Job description?

written description of the duties and responsibilities associated with a job

8

Person specification?

summarizes the characteristics of someone able to perform the job well

9

Essential criteria?

job candidate characteristics that are critical to the adequate performance of a new hire

10

Desirable criteria?

job candidate criteria that may enhance the new hire's job success, but that are not essential to adequate job performance

11

Critical incidents technique?

job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job

12

Job elements method?

job analysis method that uses expert brainstorming sessions to identify the characteristics successful workers already have

13

Structured interview technique?

job analysis method in which subject matter experts provide information about the job verbally in structured face-to-face interviews

14

Subject matter expert?

person who exhibits expertise in a job

15

Task inventory approach?

job analysis method in which job experts generate a list of 50 to 200 tasks grouped into categories reflecting the job's major functions; the functions are then evaluated on dimensions relevant for selection purposes

16

Structured questionnaire method?

job analysis method that involves using a list of preplanned questions designated to analyze a job

17

Position analysis questionnaire(PAQ)?

copyrighted, standardized job analysis questionnaire that can be used for just about any job

18

Job task?

observable unit of work with a beginning and an end

19

Knowledge?

organized body of factual or procedural information that can be applied to a task

20

Skill?

The capability to perform tasks accurately and with ease; skills often refer to psychomotor activities

21

Ability?

more stable and enduring capability to perform a variety of tasks than a skill allows

22

"Other" characteristics?

characteristics that do not fall into the knowledge, skill or ability categories; they include a person's values, interests, integrity, work style, and other personality traits

23

Job duty?

set of related tasks that are repeated on the job

24

Competency modeling?

job analysis method that identifies the necessary worker competencies for high performance

25

Competencies?

more broadly defined components of a successful worker's repertoire of behavior needed to do a job well

26

Job rewards analysis?

job analysis technique that identifies the intrinsic and extrinsic rewards of a job

27

Intrinsic rewards?

non-monetary rewards derived from the work itself and from the organization's culture

28

Extrinsic rewards?

rewards that have monetary value

29

Total rewards?

combination of the intrinsic and extrinsic rewards related to a particular job

30

Employee value proposition?

the balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for the employee's job performance