chapter 1

Question 1

____ is the process of working with people and distributing an organization’s resources to achieve goals efficiently and effectively.

Answer 1

Management

Question 2

____ ____ is the ability to quickly sense opportunities, take action, and get organized under uncertain conditions.

Answer 2

Entrepreneurial mindset

Question 3

____ are individuals who plan, organize, and lead high-risk business opportunities

Answer 3

Entrepreneurs

Question 4

____ is the process of setting goals for the future, designing strategies, and deciding on the actions and resources needed to achieve success.

Answer 4

Planning

Question 5

____ is the process of orchestrating people, actions, resources, and decisions to achieve goals

Answer 5

Organizing

Question 6

____ is the process of effectively motivating and communicating with people to achieve goals.

Answer 6

Leading

Question 7

____ is the process of monitoring activities, measuring results and comparing them with goals, and correcting performance when necessary.

Answer 7

Controlling

Question 8

____ is the level to which people or organizations achieve agreed-upon goals.

Answer 8

Effectiveness

Question 9

____ is the means of using the smallest amount of resources to achieve the greatest output

Answer 9

Efficiency

Question 10

____ ____ are organizational expectations that determine the actions of managers, including interpersonal, informational, and decisional roles

Answer 10

Managerial roles

Question 11

____ ____ are managerial roles in which managers build relationships with the people they work with and act as a public symbol for the many people they represent.

Answer 11

Interpersonal roles

Question 12

____ ____ are managerial roles in which managers gather, assess, and communicate information to individuals and teams in support of the organization’s values, mission, vision, and goals.

Answer 12

Informational roles

Question 13

____ ____ are managerial roles in which managers are responsible for making judgments and decisions based on available information and analysis of the situation.

Answer 13

Decisional roles

Question 14

____ ____ is the belief that talents, intelligence, and abilities are set traits.

Answer 14

Fixed mindset

Question 15

____ ____ is the belief that talent, intelligence, and abilities can be developed through dedication, effort, and persistence.

Answer 15

Growth mindset

Question 16

A ____ is something that is done often and regularly, sometimes on an unconscious level.

Answer 16

habit

Question 17

____-____ is the process through which people intentionally influence their thinking and behavior to achieve their objectives.

Answer 17

Self-leadership

Question 18

____ is the generation of meaningful ideas by individuals or teams.

Answer 18

Creativity

Question 19

____ is the art of spontaneously creating something without preparation.

Answer 19

Improvisation

Question 20

____-____ is the belief and confidence in our own abilities to deal with certain situations.

Answer 20

Self-efficacy

Question 21

A(n) ____ is an entity formed and structured to achieve goals

Answer 21

organization

Question 22

____ ____ are organizations with fewer than 100 employees.

Answer 22

Small organizations

Question 23

____ ____ are organizations with between 100 and 500 employees.

Answer 23

Midsize organizations

Question 24

____ ____ are organizations with more than 500 employees.

Answer 24

Large organizations

Question 25

A ____-____ is a newly formed organization with limited or no operational history.

Answer 25

start-up

Question 26

A ____ ____ is an organization with operations in multiple countries and usually more than 10,000 employees that designs, develops, and sells products and services to customers all over the world.

Answer 26

multinational corporation

Question 27

A ____ ____ is an organization that increases its annual revenue faster than its competitors in the same industry or market.

Answer 27

growth company

Question 28

____ ____ are organizations that are required by the Internal Revenue Service (IRS) to reinvest all profits back into the organization, as opposed to distributing that money to investors or employees.

Answer 28

Nonprofit organizations

Question 29

A ____ ____ is an organization formed to engage students further in the college experience through academic, political, religious, sports, environmental, and social action.

Answer 29

student organization

Question 30

____ ____ are managers who set the organization’s direction and make decisions that affect everybody.

Answer 30

Top managers

Question 31

____ ____ are managers who direct the work of first-line managers and are responsible for divisions or departments.

Answer 31

Middle managers

Question 32

____-____ ____ are managers who direct daily activities for producing goods and services.

Answer 32

First-line managers

Question 33

A ____ is an organization’s central purpose, why it exists and what type of organization it is

Answer 33

mission

Question 34

A ____ is a description of what the organization hopes to achieve in the long term.

Answer 34

vision

Question 35

____ are the core ethics and principles of an organization through meaningful statements and beliefs.

Answer 35

Values

Question 36

____ are talents or abilities that enable a person to complete a particular task, interaction, or process effectively and efficiently.

Answer 36

Skills

Question 37

____ ____ are the ability to think through complex systems and problems.

Answer 37

Conceptual skills

Question 38

____ ____ are the ability to perform job-specific tasks.

Answer 38

Technical skills

Question 39

____ ____ are the ability to collaborate and communicate effectively with others.

Answer 39

Relational skills

Question 40

____ ____ is the ability to diagnose situations and predict patterns of behaviors, which result in better decision-making.

Answer 40

Critical thinking