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Flashcards in Chapter 1 Deck (10):
1

It is preferable to use first person (“I”) and second person (“you”) voice in most business writing.

True

2

When writing business documents, it is best to ignore who your reader is to ensure that you get your ideas across clearly.

False

3

Paying careful attention to grammar, spelling, and punctuation guarantees that a document is well written.

False

4

What audience-related factors should business writers take into consideration when planning a document?

1. What level of formality of language should be used?
2. What is the audience's organizational status?
3. Does the audience have insider or outsider knowledge of the topic?

5

Why should writers pay attention to the record-keeping function of business writing?
1. To consider how future, unforeseen readers may use the text.
2. To avoid lawsuits.
3. To avoid putting damaging or inappropriate information in a document.


4.
all of the above.

6

Which of the following contributes to establishing a professional ethos, or image, as a writer?

Acknowledging that the reader has identified a legitimate mistake made by the writer's company.

7

Essential computer literacy for the work place includes which of the following

Searching for and retrieving information from local networks, the Internet, libraries, and other databases

8

“Context” as a rhetorical principle includes which of the following:

Awareness of how an organization's culture affects what is permissible in writing.

9

Which of the following factors influencing how a writer approaches a writing task is related to the cultural context of the situation?

The fact that the writer must consider women and minorities when he/she writes.

10

According to the Introduction to business writing reading, the main goal of all business writing is:

To develop and maintain positive relations between people