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What is human resource management?

Set of processes, practices, programs & systems in an org. that effectively deploy in order to have a successful organization (continuous development)


What are the HRM processes and practices discussed at the beginning of the chapter?

Defining, analyzing, and designing work; planning for, recruiting, and selecting the workforce; creating a culture of a safety and healthy work environment; orienting, training, and developing employees; managing performance; rewarding and recognizing employees; and relating to employees within diverse environments


How would you describe each of the HRM processes and practices?

• Defining, analyzing, and designing work—determining what tasks need to be done, in what order, with what skills, and how individual tasks fit together in work units.
• Planning for, recruiting, and selecting the workforce—ensuring that people in the organization are the right people, with the right skills, at the right time, in the right place, which means sourcing, attracting, and hiring the people with the necessary skills and background.
• Creating a culture of a safe and healthy work environment—ensuring that the work environment creates a sense of well-being.
• Orienting, training, and developing employees—providing the resources to assist employees in developing the necessary knowledge and skills to do their job today and in the future.
• Managing performance—ensuring that there are appropriate mechanisms in place to provide feedback to employees regularly.
• Rewarding and recognizing employees—developing and administering a variety of rewards and recognition components, including pay and benefits, that will attract, retain, and engage employees.
• Relating to employees within diverse environments—ensuring that there are positive and constructive relations between the employees and their supervisors or managers and/or union representatives.


What is the relationship between team leaders ( supervisors and managers) and an HR professional?

The relationship is a partnership. The line manager has line authority—directly responsible for the product or service. The line manager is the people manager, directly interacts with the employees, and is responsible for the effective contribution of those employees to the organization. The HR professional’s primary role in the organization is to help equip the line manager with the best people practices so that the organization can be successful.


Why is the link between a business strategy and the HR strategy important?

The link between a business strategy and the HR strategy is the identification of the key HR processes and practices that must be implemented to ensure that the business outcomes are achieved. In other words, the HR strategy must be aligned with the business strategy.


What are current business topics facing organizations and their impact on people in organizations?

Topic 1: Global Economy

Many companies are seeking business opportunities in global markets; trade, competitors everywhere

Topic 2: Evolution of Firms and Business Sectors

With Canada’s economy being dependent on natural resources, the decline in world prices for oil and minerals has impacted provinces such as Alberta and British Columbia.

Topic 3: Technology and Quality

Technology and quality continue to be major forces for change in organizations and HRM. Advances in technology have enabled organizations to streamline processes and to ensure that quality is key to customer satisfaction

Topic 4: Sustainability

More people are paying more attention to the health of our globe, and as a result new businesses are being created. At the same time, pressure is being put on people to use less fuel in autos and less energy that relies on oil and gas. This means that new careers are emerging while old careers are in decline.

Topic 5: Human Capital & Talent Management

To build human capital, these organizations must ensure superior knowledge, skills, and experience within their workforce. Staffing and training are important in this regard. Goals that focus on competency development and developmental assignments are becoming valuable. Talent management also means that organizations look carefully at certain HR processes such as leadership development, succession planning, and professional development. Remind students that managers must adopt a different style of managing if organizations are to get the best out of the people.

Topic 6: Demographics & Employee Concerns


What are the reasons that all employees need to know about and understand HRM?

Employees are paid for work and need to understand how employers make decisions about pay; employees have rights and need to understand their rights; employees need to know that employers make decisions about what skills are necessary to do work; and potential employees need to know how to access jobs.


What is the role of line manager in HR?

They implement HR policies to employees... Ex: Performance evaluation, paid holidays