Flashcards in Chapter 6 Deck (7)
What are the components and benefits of a well-designed orientation process (6)?
Orientation is a process. It is a formal process of familiarizing new employees with the organization, the job, and the work.
- increase productivity,
- improve employee morale,
- lower recruiting and training costs,
- reduce anxiety for new employees.
What are the phases in the system approach for training? (4) Explain them.
1. Needs assessment (analyze training needs)
-The needs they already have (actual) & the desired needs
2. Training design:
Instructional training: desired outcomes of training program
Trainee motivation and required skills and experience for the training
3. Training delivery:
choosing the appropriate training method
audio visual, simulation, classroom instruction, on-the-job training, case studies, role playing...
4. Evaluating the training program
measure training outcomes: reaction, learning, behaviour, results (ROI)
compare outcomes to objectives & criteria
What is the primary goal of training?
Contribute to the organizational overall goals
What is mentorship, and how can it be used to enhance a person’s career development?
Mentorship is a process where another individual, usually more senior in the organization, takes on a coaching, advising, and encouraging role for an employee. By developing a relationship that is reciprocal, both the mentee and the mentor can learn from each other.
How can managers create favourable conditions for career development?
Probably the most important thing a manager can do is to provide support and create a culture of support or a “people philosophy.” It is also important that the manager helps the individual to set clear goals with regard to their career and to know what the organization’s short-term and long-term expectations are.
What are the problems with training?
-knowledge becomes outdated
-individual leaves the org. & applies his training elsewhere = very costly for you